DoorDash · 1 week ago
Strategic Partner Manager II
New York, NY
Full-time
Hybrid
Mid Level
$71K/yr - $120K/yr
4+ years expDoorDash is a technology and logistics company focused on empowering local economies. The Strategic Partner Manager II will manage relationships with SMB restaurant partners, driving growth and profitability while guiding strategic merchant conversations and influencing cross-functional initiatives.
AppsDeliveryE-Commerce PlatformsFood DeliveryOnline Portals
Responsibilities
Own and grow strategic partnerships: Manage a portfolio of SMB restaurant partners, consistently driving measurable growth, retention, and satisfaction
Lead advanced merchant strategy: Conduct high-impact business reviews focused on larger-scale growth strategies, profitability, and long-term success
Operate autonomously: Proactively adjust account plans and growth strategies as merchant needs, performance, and market conditions evolve
Identify and mitigate risk: Anticipate detractors, address challenges early, and implement solutions to protect merchant health and performance
Drive expansion and optimization: Recommend and sell DoorDash products that support merchant growth, efficiency, and brand perception
Influence cross-functionally: Partner with Product, Operations, Sales, and other teams—driving action and outcomes without relying on manager escalation
Represent the merchant internally: Surface meaningful merchant insights each quarter to inform product improvements, GTM strategy, and internal initiatives
Elevate the team: Share best practices, provide feedback on decks and negotiation strategy, and support the development of Partner Managers
Qualification
Required
4+ years of experience in account management, customer success, or post-sales roles with increasing scope and autonomy
Proven track record of driving measurable growth and retention across the majority of a book of business
Strong executive presence with the ability to command a room, influence without authority, and deliver compelling presentations
Deep understanding of the restaurant and hospitality industry, including merchant P&L and unit economics
Advanced analytical skills, including maintaining complex spreadsheets and performing data analysis using tools such as Salesforce, Outreach, Tableau, or Sigma
Strong knowledge of third-party delivery platforms, logistics, and multi-sided marketplaces
Ability to synthesize data, industry trends, and merchant insights into clear, actionable recommendations
Collaborative mindset with experience serving as a trusted partner and informal mentor within a team
Benefits
401(k) plan with employer matching
16 weeks of paid parental leave
Wellness benefits
Commuter benefits match
Paid time off
Paid sick leave in compliance with applicable laws
Medical, dental, and vision benefits
11 paid holidays
Disability and basic life insurance
Family-forming assistance
Mental health program
Company
DoorDash
DoorDash is a food delivery platform that connects customers with local and national businesses. It is a sub-organization of DoorDash.
10001+ employees
H1B Sponsorship
DoorDash has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (530)
2024 (510)
2023 (413)
2022 (612)
2021 (439)
2020 (126)
Funding
Current Stage
Public CompanyTotal Funding
$5.22BKey Investors
Durable Capital PartnersT. Rowe PriceDarsana Capital Partners
2025-05-27Post Ipo Debt· $2.75B
2020-12-09IPO
2020-06-11Series H· $400M
Leadership Team
Tony Xu
CEO and Co-founder
Stanley Tang
Co-Founder / Chief Product Officer
Recent News
Business Insider
2026-01-07
2026-01-07
Deli Market News
2026-01-07
Company data provided by crunchbase