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Staples Canada · 1 week ago

Senior Liability Risk Specialist

Framingham, MA, United States

Full-time

Onsite

Mid, Senior Level

3+ years exp

Staples is a business-to-business company seeking a Senior Liability Risk Specialist to manage various claims across U.S. jurisdictions. This role involves collaborating with brokers, insurance carriers, and legal counsel to ensure claims are resolved efficiently and effectively, while also leading continuous improvement initiatives in the claims process.

E-CommerceInformation TechnologyOffice Supplies

Responsibilities

The Senior Liability Risk Specialist is the driving force behind the management of Automobile, General Liability, Property, Subrogation, and Salvage claims across all U.S. jurisdictions

You’ll take ownership of claim strategy, collaborate directly with brokers, insurance carriers, legal counsel, and third-party administrators (TPAs), and ensure claims are resolved swiftly and cost-effectively

In this role, you’ll protect company assets and balance sheet integrity by actively managing claim outcomes, litigation exposure, reserves, and total cost of risk

You’ll also lead continuous improvement initiatives to enhance process efficiency, reporting accuracy, communication clarity, and financial controls throughout the claim lifecycle

Qualification

Liability claims managementRisk managementInsurance knowledgeRMIS/claims systemsProfessional designation ARMProfessional designation CPCUAnalytical skillsCommunication skillsNegotiation skillsProject managementAttention to detail

Required

Bachelor's Degree in Risk Management, Finance, Business Administration, Legal Studies, or a related field, or an equivalent combination of education and experience

3+ years experience in liability claims, risk management, insurance, or related fields

Demonstrated experience managing Automobile, General Liability, or Property claims

Experience working with third-party administrators, insurers, or legal counsel

Proficiency with RMIS/claims systems (e.g., Origami, Riskonnect) and Excel or BI dashboards