Vetcor · 8 hours ago
Client Service Representative - Tacoma, WA
Tacoma, WA
Full-time
Onsite
New Grad, Entry Level
$17.13/hr - $18.50/hrVetcor is seeking a Client Service Representative to join Soundview Veterinary Hospital's front desk team. This role is essential in providing excellent customer service and maintaining the hospital's community reputation while supporting clients and their pets.
EducationHealth Care
Responsibilities
Answer phones professionally, look up client information, schedule appointments, take messages, and answer client’s questions
Greet all clients with a smile and welcoming tone
Prioritize between routine cases and emergency cases and schedule accordingly
Generate invoicing, explain invoices to clients, and process payments
Maintain strict confidentiality regarding clients and patients
Know and use medical abbreviations to make appropriate notes in patient records and appointment notes
Maintain medical records. Establish or understand medical record filing systems
Count and record cash flow. Prepare bank deposits
Qualification
Required
Answer phones professionally, look up client information, schedule appointments, take messages, and answer client's questions
Greet all clients with a smile and welcoming tone
Prioritize between routine cases and emergency cases and schedule accordingly
Generate invoicing, explain invoices to clients, and process payments
Maintain strict confidentiality regarding clients and patients
Know and use medical abbreviations to make appropriate notes in patient records and appointment notes
Maintain medical records. Establish or understand medical record filing systems
Count and record cash flow. Prepare bank deposits
Benefits
401(k) matching & Roth Retirement Savings Plan
Flexible Spending Account (full-time only)
529 Savings Plan
Tuition Support Program (full-time only)
Referral bonus program
Health Insurance, including medical, dental, and vision (full-time only)
Supplemental insurance, including accident, critical illness, hospital, short and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance (full-time only)
All US-based, benefits-eligible employees with a minimum of one year of service may receive up to three weeks of full pay for the birth or adoption of a child (full-time only)
Sick Time / Paid Time Off
Free/discounted lab work for all employee pets
Pet discounts on services and products
Pet food discount program
Quarterly Team Rewards Bonus Program
Professional development opportunities
Continuing education allowance
Uniform allowance
Six paid holidays (full-time only)
Employee Assistance Program
Employee discount program
Company
Vetcor
VetCor is a company which provides resources and knowledge sharing to help partners expand and grow their veterinary practice.
Founded in 1996
10001+ employees
H1B Sponsorship
Vetcor has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2023 (2)
2020 (1)
Funding
Current Stage
Late StageTotal Funding
unknown2018-06-15Acquired
2015-04-20Private Equity
Leadership Team
Steve Prelack
Chief Operating Officer
Recent News
2023-10-03
PRNewswire
2023-07-18
PRNewswire
2022-09-08
Company data provided by crunchbase