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Ricoh USA, Inc. · 3 weeks ago

Print Production Lead

Miami, FL

Full-time

Onsite

Entry, Mid Level

$17/hr - $23/hr

2+ years exp

Ricoh is a company focused on empowering individuals in their work environments. They are seeking a Site Leader to oversee day-to-day operations at a specialized site, focusing on employee growth and exceptional customer service.

ConsultingDocument PreparationInformation Technology

Responsibilities

Lead the strategic direction of the site, aligning operations with organizational goals and driving initiatives to enhance efficiency and effectiveness

Cultivate a high-performing and engaged team through coaching, mentoring, and providing developmental support, fostering a culture of continuous learning and growth

Serve as the primary point of contact for client interactions, building and maintaining strong relationships while ensuring client satisfaction and retention

Oversee day-to-day operations, ensuring adherence to quality standards, compliance with legal regulations, and efficient utilization of resources

Utilize data-driven insights to identify trends, anticipate client needs, and make informed decisions to drive continuous improvement and innovation

Address and resolve issues and conflicts promptly and effectively, demonstrating diplomacy, tact, and professionalism in managing challenging situations

Drive a culture of continuous improvement by identifying opportunities for optimization, implementing best practices, and leading change initiatives to enhance service delivery and performance