Arvest Bank · 3 weeks ago
Branch Operations Specialist
Lowell, AR
Full-time
Onsite
Entry Level
$21.89/hr - $26/hr
2+ years expArvest Bank is a financial institution looking for a Branch Operations Specialist to ensure operational controls are in place and to perform audits across their branches. The role involves extensive travel to various locations, evaluating internal controls, and collaborating with branch leadership to enhance operational processes.
BankingFinanceFinancial Services
Responsibilities
Perform audits in physical branches 3-4 days per week, which will require travel across the 4-state footprint with occasional multiple overnight stays (Arkansas, Missouri, Kansas, Oklahoma)
Conduct evaluations of internal controls, determine compliance with procedures, and assess the effectiveness of operational processes
Observe and objectively analyze associate and customer activity while in retail branches to identify opportunities for improvement in procedures, processes and/or internal controls
Perform administrative tasks related to branch and cash audits, including but not limited to creating and pulling reports, forecasting and scheduling, identifying branch operation trends, developing and reviewing scorecards, quality assurance, and imaging documentation
Collaborate and have conversations with branch leadership, Internal Audit and Arvest Risk Management on findings, annual reviews, procedures, forms, etc., to exercise effective and transparent enterprise risk management
Understand and comply with bank policy, laws, regulations, and the bank's BSA/AML Program, as applicable to job duties. This includes, but is not limited to, completing compliance training, adhering to internal procedures and controls, reporting any known violations of compliance policies, laws, or regulations, and reporting any suspicious customer and/or account activity
Other duties and special projects may be assigned
Qualification
Required
2 years of experience in a retail banking environment or equivalent related work experience
2 years of experience in cash handling or equivalent related work experience
Thorough, ongoing understanding of accounting concepts and principles, bank operations and procedures, and internal controls
Excellent organizational and analytical skills
Strong written and oral communication skills are essential for all branch associates at all levels
Must be able to maintain confidentiality and demonstrate a high level of integrity
Must be friendly and personable to deepen relationships when interacting with internal and external customers
Ability to adapt to changing priorities and make sound decisions in a fast-paced environment
Must be able to dress according to the dress code at the operations center and when visiting banks. Associates will be required to dress according to that region's dress code
Required: High school diploma or General Education Development (GED) certificate
Must be able to perform each essential duty satisfactorily
Must be able to start work on time, maintain regular work attendance, be physically present at the assigned work location, and occasionally work overtime or outside of regular business hours
This job typically requires an individual to be able to observe details (including the ability to perceive color and the ability to identify clear near and far objects), to communicate and exchange accurate information
Must be able to operate standard office equipment and use office applications for communication, information and document transmission, and content, document, and report creation
The essential duties of this job occasionally require the associate to lift and/or move up to 25 pounds
Must be able to operate a passenger vehicle and possess a current, valid driver's license
Ability to travel overnight, unaccompanied, within the United States via automobile and air is required, no less than 75% of the time
Preferred
Relevant military experience is considered for veterans and transitioning service members
Benefits
A comprehensive suite of benefits, including a full range of health and life, financial, and wellness benefits
Company
Arvest Bank
Arvest Bank is a community-based financial institution serving more than 110 communities in Arkansas, Kansas, Missouri and Oklahoma.
5001-10000 employees
Funding
Current Stage
Late StageLeadership Team
M
Matt Machen
President & COO
Y
Yurik Paroubek
Chief Operating Officer
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