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HelloTeam · 1 day ago

Customer Onboarding Specialist

United States

Full-time

Remote

New Grad, Entry Level

HelloTeam is seeking a Customer Onboarding Specialist responsible for managing client relationships and implementing strategic HR solutions. The role involves responding to inquiries, ensuring exceptional service delivery, and maintaining organized documentation of client interactions.

Career PlanningEnterprise ApplicationsHuman ResourcesInformation TechnologyManagement Information SystemsSaaSSoftware

Work & Life Balance

Responsibilities

Forge strong relationships with clients, understanding their unique HR needs and crafting tailored solutions

Implement and manage HR technology solutions that elevate client operations and workforce engagement

Provide expert HR guidance on compliance, best practices, and strategic initiatives

Collaborate across teams to ensure service alignment with client expectations

Manage multiple projects with precision, ensuring timely delivery and client satisfaction

Identify and pursue opportunities for service enhancement and innovation

Qualification

HR technology solutionsCustomer Support experienceIntercomSimilar toolsProblem-solving skillsMultitasking abilityWritten communicationEmpathetic communicationEmotional intelligence