Investment Operations Associate - Client Onboarding Specialist jobs in United States
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Strategic Wealth Designers ยท 4 hours ago

Investment Operations Associate - Client Onboarding Specialist

positionSeattle, WA
timeFull-time
remoteOnsite
seniorityEntry Level
money$65K/yr - $75K/yr
date1+ years exp

Strategic Wealth Designers is a full-service financial firm specializing in assisting individuals near or in retirement. They are seeking an experienced and organized Investment Operations Associate to provide essential back-office support, focusing on client onboarding and documentation processing.

Financial Services
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Growth Opportunities
Hiring Manager
Hannah Gowen
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Responsibilities

Assist in completing and processing all client onboarding paperwork, including data entry and ensuring all required forms are completed and submitted accurately for managed money and annuity accounts
Support the opening of new accounts, ensuring that all necessary documentation is collected, verified and submitted to the custodian
Collaborate with client-facing teams to ensure that client information is accurately entered into the system, facilitating a smooth transition to account management
Handle routine money movement requests, ensuring that transfers, distributions and other new client-directed transactions or rollovers are processed accurately and efficiently
Serve as a liaison between the firm and the custodian and monitor any client onboarding issues that may require action
Proactively monitor accounts for potential issues and escalate concerns to the appropriate teams for resolution
Ensure that all documents are properly filed and accessible, maintaining organized records for audit purposes
Work closely with client-facing teams to ensure the timeline processing of paperwork and account setups
Respond to internal team inquiries, assisting with account status, paperwork and other operational tasks
Ensure CRM is updated by entering detailed notes in a timely manner
Maintain professional communication with clients and staff
Assist in scheduling tasks for Relationship Managers and Financial Advisors
Additional tasks as assigned by management

Qualification

Salesforce CRMDocuSignBack-office operationsData entryMS OfficeProactive mentalityTask drivenOrganizational skillsAttention to detailPositive attitude

Required

Associates degree
1-3 years of experience dealing with documentation and paperwork (preferably in a financial services setting)
Experience with Salesforce CRM and DocuSign
Experience in back-office operations, data entry, or account maintenance within the financial services industry
Strong experience with MS Office and the ability to learn new software quickly
Highly intelligent, strong organizational skills and attention to detail
Highly task driven and data motivated
Must take direction well
Proactive mentality, positive attitude, and consistent follow-through
Ability to complete tasks with little or no supervision

Benefits

Comprehensive benefits package included.

Company

Strategic Wealth Designers

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Strategic Wealth Designers is an independent retirement planning firm focused on safer money strategies & providing an unmatched experience
dateFounded in 2002
location
Indianapolis, Indiana, USA
people-size51-200 employees
web-link
https://www.swdgroup.com

Funding

Current Stage
Growth Stage

Leadership Team

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Dustin Stanley
Executive Vice President and Partner
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Jordan Schwartz
Partner
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Company data provided by crunchbase