Customer Service Representative, Home Services jobs in United States
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Service Professionals · 2 weeks ago

Customer Service Representative, Home Services

positionUnion, NJ
timeFull-time
remoteOnsite
seniorityEntry Level
money$18/hr - $23/hr
date1+ years exp

Service Professionals is on a mission to create remarkable experiences for their customers. They are seeking full-time Customer Service Representatives to join their team, focusing on delivering exceptional service and building customer relationships.

Construction

Responsibilities

Join our customer-obsessed team in Union, NJ
Create remarkable experiences that leave our customers giving us their enthusiastic "Thumbs Up!"
Fix plumbing, heating, cooling, and electric issues until customer approval is achieved
Invest in technology to make the job easier and more enjoyable
Recognize and celebrate achievements, both financially and culturally
Provide pathways for true career development
Support employees on their life journeys

Qualification

Customer-facing experienceHVAC experiencePlumbing experienceElectrical experienceDetail-orientedOrganizational skillsRelationship buildingMulti-taskingServiceTitan proficiency

Required

You held a customer-facing role for at least 1 year
You are detail-oriented and well-organized
You make people feel comfortable and can build relationships
You are comfortable prioritizing multiple tasks simultaneously

Preferred

Ideally, you have experience in the HVAC, plumbing, or electrical industry and have used tools like ServiceTitan before

Benefits

Full benefits including health & dental - with deductibles covered.
Full-time staff receive a 401k.
Recognition and Rewards: Hard work won't go unnoticed. We recognize and celebrate your achievements, both financially and culturally.
Room for Growth: You're not just another number; you're a person with ambitions. We offer pathways for true career development.
Inspiring Work Environments: We understand and respect that life…happens. We take care of our people and support them on their life journeys.

Company

Service Professionals

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👍Our job isn’t done until we earn the customer’s thumbs up. They’re the final judge of our work, and their satisfaction is what seals the deal.
dateFounded in 1994
location
Union, New Jersey, US
people-size51-200 employees
web-link
http://www.service-professionals.com

Funding

Current Stage
Growth Stage

Leadership Team

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Evin Bogda
Chief Operating Officer
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Company data provided by crunchbase