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Michigan Medicine · 11 hours ago

Training Specialist Senior

Ann Arbor, MI

Full-time

Hybrid

Mid, Senior Level

2+ years exp

Michigan Medicine is dedicated to improving health through education, patient care, community service, research, and technology development. The Training Specialist Senior will design and develop eLearning materials, facilitate training sessions, and support learners on various IT applications and organizational workflows.

EducationHealth CareMedical

Responsibilities

Design and Development of eLearning materials/courses

Facilitate instructor led training sessions on various IT applications using provided scripted materials

Train & Support learners on assigned applications and organizational workflows related to their appropriate role in a variety of settings

Support end users during upgrade go-lives, via labs, team meetings, one-on-one support as well as through assigned help desk ticket requests

Master the assigned applications and workflows relevant to your training area(s)

Manage classroom rosters, attendance, exams, completion, and competencies within the Learning Management System

Develop/Assist testing scripts and training environment (as applicable)

Develop/Assist with creation and updates of training materials

Stay current with industry trends and advances to enhance training content and outcomes

Other duties as assigned and required

Qualification

ELearning designFacilitating classroom trainingTraining material creationLMS familiarityArticulate StorylineAdaptability to technologyMicrosoft Office proficiencyOrganizational skillsInterpersonal skillsEffective communication

Required

Bachelor's degree or better in a healthcare related field, information systems, education, human resources/organizational development or an equivalent amount of relevant education and experience

Two to three years of relevant professional experience

eLearning design and development knowledge/experience

Adaptable to technology and technology changes

Able to effectively deliver scripted training material to groups of varying sizes for several hours and the willingness to adapt to challenging training situations and learning styles and modalities

Ability to build rapport, engage adult learners and establish an enjoyable learning environment

Strong organizational skills

Strong interpersonal and effective communication skills

Proficient computer skills including Microsoft Word, PowerPoint, and Excel

Preferred

3-5 years of experience in facilitating classroom learning experiences

One year of healthcare training or operational experience

Experience creating training materials for end users

Familiarity with using an LMS to track training

Experience/knowledge of Articulate Storyline, Rise and A.I

Proficient computer skills including Microsoft Word, PowerPoint and Excel, Teams, One-Note

Company

Michigan Medicine

Glassdoor4.0

Michigan Medicine is a health care system and academic medical center that provides medical education and more. It is a sub-organization of University of Maichigan.

Founded in 1869

Ann Arbor, Michigan, USA

10001+ employees