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Alerus · 2 weeks ago

Commercial Banking Associate - Deposit Support

St Paul, MN

Full-time

Onsite

Entry Level

$22/hr - $30/hr

1+ years exp

Alerus is a commercial wealth bank and national retirement provider dedicated to helping clients achieve their financial goals. The Commercial Banking Associate – Deposit Support provides critical support to Bankers specializing in deposit clients, ensuring efficient account management, regulatory compliance, and exceptional customer service.

BankingFinancial ServicesVenture Capital

Responsibilities

Serve as a point of contact with deposit clients being a liaison between relationship managers and clients, ensuring timely responses and follow-ups. Coordinate scheduling of client meetings, events, and follow-up activities

Support relationship management efforts by preparing briefing materials and client insights. Assist in onboarding new deposit clients and maintenance efforts, including documentation and compliance coordination

Provide outstanding service to deposit clients, addressing inquiries, resolving issues, and assisting with various banking needs; includes understanding the specific regulatory and operational requirements of specialized entities

Perform accurate and timely account maintenance tasks, including opening of new accounts, updating client information, and processing transactions, oversee the request and fulfillment process for client checks and debit cards

Ensure adherence to KYC, CIP, CDD, BSA processes, policies and regulatory requirements

Perform Commercial Deposit Signature Card and Master Resolution maintenance

Track sales pipeline activity using CRM tools, support the preparation of credit packages, proposals, and term sheets

Collaborate closely with Bankers, providing comprehensive administrative and operational support to help them manage and grow their client portfolios; includes monitoring reports, gathering client documentation, and assisting with client follow-ups, often involving complex financial structures and Treasury Management structures, attending and preparing internal team meeting minutes, researching and compiling market and industry relevant data

Assist in the preparation of professional presentations that cater to specialized sectors for deposit clients

Help format and prepare professional proposals for clients, ensuring accuracy, clarity, and adherence to brand guidelines, as well as specific Request for Proposal (RFP) requirements

Monitor, coordinate, and (in many cases), act as the first point of contact to ensure clients requested commercial banking, investment, ARB and Treasury Management referrals are seamlessly transitioned. Coordinate and support general internal partner management efforts

Responsible for managing the accuracy of data within internal applications across internal partner departments

Qualification

Commercial deposits knowledgeBank operations understandingRegulatory complianceCRM tools proficiencyTime management skillsResourcefulnessEffective communicationDetail-orientedProblem-solving skillsCollaboration skills

Required

Associate's degree or equivalent combination of education and/or related experience in the financial services industry

1+ year of commercial, government, or nonprofit administration and/or deposit/investment experience

Understanding of commercial deposits, bank operations, products and services, business entity structure and documentation

Capacity to manage and stay organized while working with high volume, time sensitive transactions with proven time management, problem-solving skills and resourcefulness

Ability to be flexible, implement continuous change and demonstrate a positive attitude

High level of commitment to accuracy and detail

Effective written and verbal communication skills

High level of discretion, professionalism and collaboration skills

Proactive, detail-oriented, resourceful and thrives in a fast-paced, client-focused environment

Benefits

Comprehensive benefits package provides a wide range of health and well-being benefits, including medical, dental, vision, life and long-term disability insurance

401(k) and ESOP for retirement savings

Generous paid time off programs such as flexible time off, company-paid holidays, parental and bereavement leave

Learning and development resources for personal and professional career development, and advancement opportunities

Access to financial experts for guidance, financial wellness tools, and discounts on Alerus products and services

Support for the communities we live in through paid volunteer time and a company donation match opportunity