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NRI 3PL · 2 weeks ago

Assistant Warehouse Operations Manager

Easton, PA

Full-time

Onsite

Mid, Senior Level

$75K/yr - $95K/yr

5+ years exp

NRI 3PL is a rapidly growing company focused on innovation in the logistics industry. They are seeking an Assistant Warehouse Operations Manager to support the DC Manager in overseeing shift performance, labor planning, and continuous improvement initiatives.

ApparelE-CommerceLogisticsSupply Chain ManagementTransportation

Responsibilities

Accountable for the overall performance of their assigned facilities/shifts, as defined by key performance indicators

Maintains a perspective on the operational goals and demands of the business and prioritizes workloads with an understanding of this information

Plans and communicates production goals and expectations to Supervisors

Makes required staffing, process, and facility changes or alterations in order to increase organizational efficiencies and meet client goals

Works with the People Experience Team regarding staffing levels, performance management and related plans and communications

Provides regular production reports, actual and forecasted, and maintains information on revenues and fees, space, throughput, shift allocation and labor

Provides guidance to the Client Services, Shipping, Receiving, Returns Supervisor and Order Fulfillment, VAS Supervisor

Trains, develops and mentors and promotes accountability for all Supervisors

Sets expectations and facilitates resolutions of any gaps

Participates in performance review process and approves any wage increases

Provides final approval for hourly wage increase based on Supervisor’s recommendation

Plans, coordinates, and authorizes all annual vacations for Supervisors, ensuring proper coverage

Maintains a safe work environment for their facilities

Participates in the hazard assessment process

Participates in facility inspections

Works with Supervisor(s) on tool box talks

Participates in accident investigations

Actively involved in resolution of any safety deficiencies identified via the above processes

Qualification

WMS experienceContinuous improvement toolsMS Office proficiencyLogistics backgroundTeam buildingPeople skillsCommunication skillsFlexibility

Required

Excellent technical capabilities, inclusive of tier one WMS experience

Proficiency in MS Office Applications

The ability to be flexible and adapt to changing priorities (i.e., ability to adjust work schedule due to business needs.)

The ability to bring cross-functional teams together to collaborate on projects

Excellent people and personal skills

A solutions focused approach to everything you do

A Bachelor's degree in Business, Logistics or related field and/or 5 years of relevant work experience

Ability to work under pressure

Experience in continuous improvement tools/methodologies to drive customer fulfillment, quality, efficiency and safety

Lives in accordance to and can make decisions based on our company values (visit http://www.nri-distribution.com to look them up)

Ability to collaborate, interact, communication at all levels of organization and team building

Acts as the liaison between the clients and NRI operations by communicating and monitoring client priorities and escalations

Manages client relationships by effectively handling all client interactions, including higher level troubleshooting issues and collaborating with other departments