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AC Transit · 1 week ago

Program Manager (Workers' Compensation)

Oakland, CA

Full-time

Onsite

Senior Level

7+ years exp

AC Transit is currently seeking candidates for the position of Program Manager (Workers' Compensation). This role involves planning, organizing, and managing the work of staff supporting the Workers' Compensation Department and ensuring program compliance with regulations.

Transportation

Responsibilities

Plans, organizes, and manages the work of staff supporting a variety of District programs; selects, trains, develops, mentors and guides staff in achieving goals and objectives; coaches and develops employees; provides constructive feedback on performance and behaviors; reviews and evaluates work; counsels and handles personnel actions as needed

Collaborates to strategically determine and set program goals and objectives; implements policies, procedures, work standards, and controls to meet established goals and objectives

Develops and implements processes to measure quality improvement and performance management; using multiple sources and quantitative and qualitative methods, conducts a comprehensive assessment to evaluate program performance for quality, effectiveness, safety, and sustainability; implements changes to improve performance, maximize program effectiveness, and ensure alignment with the department's mission

Manages and participates in the development and administration of the work unit's annual budget; directs the forecast of additional funds needed for staffing, equipment, materials, and supplies; directs the monitoring of and approves expenditures; directs and implements adjustments as necessary

Prepares and oversees the preparation of a variety of administrative and technical reports, as well as business correspondence and presentations; presents reports to internal and external stakeholders; conducts outreach and makes presentations to community and advocacy groups

Works with internal District staff and external agencies, community groups, contractors, and other public and private organizations to determine needs for shared services or collaborative projects, or the provision of services by contracted agencies

Manages contracted services; participates in the selection of service providers; reviews and recommends contract language; manages contracts to ensure service provider compliance with contract terms and conditions; affirms that the quality/level of services is acceptable to the District or takes measures to resolve performance issues

Serves as a staff resource and internal technical program expert by providing consultation and guidance to staff or other District management, executive management and the Board of Directors

Ensures that information regarding services and policies is provided accurately and thoroughly to interested parties and responds to the most sensitive complaints from the community and District staff

Serves as an external technical expert by attending meetings and/or providing consultation regarding program, legal, or policy matters to District department managers or administrators, regional and state agencies, advisory committees, and advocacy groups

Performs related duties as required

Qualification

Program managementBudget administrationQuality improvementSupervisory experiencePolicy implementationAnalytical skillsConsultationCollaborationCommunication skills

Required

Equivalent to a bachelor's degree from an accredited four-year college or university in business or public administration, planning or related field

Seven (7) years of increasingly responsible and verifiable experience of program administration and implementation experience within a field related to the program assignment, (3) years at a level equivalent to the District's classification of Program Administrator; and three (3) years of supervisory experience

Requirements may be established for individual positions, dependent upon functional assignment. Some positions may require a valid Class C California Driver License and meet the District's driving standards

Must be willing to: (1) work outside regular business hours as required and (2) travel between the various District divisions

Must maintain the physical condition necessary to: (1) perform tasks in an office setting operating a personal computer, keyboards, and other peripheral equipment; and (2) possess physical mobility in order to direct or conduct field studies and attend external meetings and events

Benefits

Medical - Choice of two Health Maintenance Organizations (HMOs): Kaiser Permanente and Health Net. $10.00 office visit co-pays; $5.00 - $35.00 prescription co-pays.

Dental – MetLife Preferred Provider Organization (PPO) $50 annual deductible per person/$150 per family; $3,000 per person annual maximum; preventative care covered at 100%; basic and major care covered at 90%; $4,000 lifetime maximum orthodontia covered at 50%.

Vision - Vision Service Plan - $10.00 copay; eligible for an exam, lenses, frames or contact lenses every 12 months – based on the last date of service. $200 frame allowance or $120 allowance for contact lenses.

Employer paid Basic Life Insurance

Employee paid Voluntary Term Life Insurance

Employee Assistance Program (EAP)

Flexible Spending Accounts (FSA) for Health Care, Dependent Care, Parking, Transit

AC Transit contributes up to $50.00/month towards an employee’s FSA Transit costs

Free AC Transit Bus Pass

Federal Credit Union

Vacation and Sick Leave or Personal Time Off

Ten (10) paid holidays; 2 paid floating holidays; 1 paid birthday holiday

Tuition Reimbursement – up to $2500 per fiscal year on approved courses

Wellness Program

Pension: All AC Transit employees participate in a lifetime defined benefit pension. All employees hired on or after January 1, 2020, may be in the District's Tier II pension plan covered by the Public Employees' Pension Reform Act of 2013 (PEPRA). As such, he/she may be required to contribute a small portion of annual income towards the cost of his/hers District pension.