HUB International · 1 week ago
Employee Benefits Account Manager
HUB International is a global insurance broker providing a broad array of services including employee benefits. The Account Manager will service an assigned book of employee benefits clients, focusing on building client relationships and providing excellent customer service for various account-related issues.
Responsibilities
Support Account Executive in servicing assigned book of benefits accounts, focused on small to mid-sized groups
Build and maintain client relationships
Provide customer service for assigned accounts, which includes handling daily emails and phone calls from clients, vendors, and other team members
Assist clients with resolution of claims, billing, and other day-to-day service issues
Maintain electronic filing and required data in Benefit Point (agency management system)
Attend and present in client meetings and open enrollment meetings as needed
Prepare, print, and, in some cases, deliver communication material to clients
Review contracts, plan documents, and plan summaries for accuracy
Prepare benchmark reporting
Assist team members with preparation of compliance materials, including 5500s, wrap documents, and ACA reporting documents
Participate or assist in the new business process
Qualification
Required
2–5 years of relevant experience in employee benefits as an Account Manager or Account Representative within a brokerage environment
High school diploma required
Proficiency in MS Office
Excellent written and oral communication skills
Excellent organizational and prioritization skills
High attention to detail essential
Life, Accident, and Health Insurance License (or ability to obtain within three months of employment)
Preferred
Client presentation experience preferred
College degree preferred
Benefits
Medical/dental/vision/life insurance
401k matching program
Health Savings Account funding
Voluntary insurance options
Generous time-off policies
Paid-time-off benefits such as vacation, sick, and personal days
Eligible bonuses
Equity and commissions for some positions
Company
HUB International
HUB International is an insurance brokerage company that offers employee benefits, business, and personal insurance products and services.
Funding
Current Stage
Public CompanyTotal Funding
$8.5BKey Investors
Leonard Green & PartnersAltas Partners
2025-05-12Private Equity· $1.6B
2023-09-15Private Equity
2023-06-22Debt Financing· $6.9B
Recent News
Calgary Herald
2026-01-11
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