Apply on Employer Site

Cranbrook Educational Community · 2 weeks ago

Gift Processing Specialist

Bloomfield Hills, MI

Full-time

Onsite

Mid Level

3+ years exp

Cranbrook Educational Community is a leading center for education, science, and art. The Gift Processing Specialist is responsible for processing and reconciling gifts on the development database, Raiser’s Edge NXT, while maintaining accurate donor information and providing customer service to donors.

Education Management

Responsibilities

Process all gifts to the CEC community. This includes preparing and reconciling all deposits; scanning, marking and electronically filing source documentation of gifts; posting gift information into Raiser’s Edge; depositing funds; and running all reports associated with the information posted

Assist with the generation of tax receipts, including such tasks as merging reports to generate receipts; reviewing information for accuracy; and printing, stuffing, and mailing receipts, as directed

Maintain and keep current all database records with accurate and updated information and identify and assist with database clean-up projects

Assist in reporting functions using Raiser’s Edge, as requested

Provide customer service to donors and the public via telephone and email. Communicate clearly and appropriately with donors to address questions or concerns and to clarify gift instructions. Respond to inquiries accurately and timely

Manage the filing and paperwork associated with Advancement Services responsibilities such as gift processing, data maintenance, and research

Maintain confidentiality of all database records, donor information and materials received or reviewed

Provide support to and assist in training of Advancement personnel on database functionality and clarification of data

Provide office or administrative assistance within Advancement where needed and perform other duties as assigned

Qualification

Raiser’s Edge NXTDatabase entry accuracyNonprofit fundraising experienceMath/calculation skillsAttention to detailCommunication skillsConfidentialityOrganizational skills

Required

High School diploma or GED required; Bachelor's degree or Associate's degree or technical school training in computer or secretarial science preferred

Must demonstrate proficiency and high degree of accuracy in database entry and have experience using queries to extract information from databases

A minimum of 3 years working in Raiser's Edge in a non-profit organization or at least 3 years of demonstrated experience with data entry in accounting or gift processing

Demonstrated excellent math/calculation skills, including the capability to accurately reconcile gift deposits

A demonstrated high degree of attention to detail

Must be able to effectively communicate both in writing and orally with a variety of individuals, including volunteers, donors, colleagues, and CEC leadership

A high level of accuracy and attention to detail is needed in this position as well as the ability to organize and prioritize tasks

Demonstrated ability to work with confidential information