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Facebook · 2 months ago

Analyst, Provider Enrollment

Columbia, South Carolina

Full-time

Onsite

Entry Level

2+ years exp

Facebook is seeking an Analyst for Provider Enrollment to manage the provider enrollment process. The role involves reviewing, researching, analyzing, and processing provider enrollment applications while ensuring compliance with established standards and guidelines.

Computer Software

No H1B

Security Clearance Required

U.S. Citizen Only

Responsibilities

May perform any or all of the following in the enrollment of providers: determines the acceptability of provider enrollment applications (which may be used for initial full application, reenrollment, reactivation, change of information); provides in-depth review and verification/validation of provider data; verifies provider data by use of information databases and various organizations/agencies to ensure authenticity; sets up/tests EFT accounts. Processes/enters/updates provider data information/applications into appropriate enrollment database used in evaluating/tracking the processing of the application and/or updating of provider directories

Provides quality service and communicates effectively with external/internal customers in response to inquiries (correspondence, telephone). Obtains information from internal department, providers, government and/or private agencies, etc. to resolve discrepancies/problems. Supplies enrollment applications and general information on the enrollment process to interested enrollees

Contributes to and participates on special projects related to provider files. Assists Technical Support staff with testing system changes related to provider files. Assists with process improvements related to Provider Enrollment

Assists with provider education and provider services training

Qualification

Microsoft OfficeProvider certification knowledgeClaims processing knowledgeAnalytical skillsCustomer service skillsBusiness math proficiencyOrganizational skillsCommunication skills