People Inc. · 15 hours ago
Executive Director, Account Management
New York, NY
Full-time
Hybrid
Director/Executive
$190K/yr - $200K/yr
10+ years expPeople Inc. is a company focused on programmatic advertising solutions, and they are seeking an Executive Director for Account Management to lead their managed service team. This role involves defining the vision and strategy for the team, ensuring successful execution of advertising campaigns, and collaborating with various internal teams to drive client success and business growth.
AdvertisingCommunitiesContentDigital MediaE-CommerceEducationInternetInternet of ThingsPublishing
Responsibilities
Architect the organizational structure for the Account Management team, clearly defining roles and responsibilities and overseeing hiring, training & onboarding for new team members
Develop and maintain internal playbooks and best practices to drive operational excellence and consistent execution across the organization
Serve as a primary point of escalation for client or campaign management questions from the team
Determine and monitor account ownership amongst the Account Management team
Drive team member development through regular 1:1s, reviews, and career growth conversations
Establish and oversee a learning curriculum and professional development program to ensure the team is building knowledge of the ad tech ecosystem, D/Cipher product capabilities, and industry best practices
Stay informed about industry trends, emerging technologies, and best practices to provide clients with innovative solutions
Support the team in managing client relationships, serving as a senior point of contact for high-touch accounts and providing strategic guidance to address and resolve any client concerns promptly and professionally
Oversee the Account Management team's collaboration with the Trading team to ensure accurate setup, timely delivery, and optimal performance of campaigns
Lead the monitoring and analysis of campaign performance, guiding the team in generating actionable insights, recommendations and post-campaign analyses
Grow the Account Management team’s programmatic expertise, serving as an internal resource for troubleshooting and optimization questions
Identify opportunities for account growth and work with the Sales team to expand offerings to existing clients
Work closely with internal teams, including Sales, Trading, Research and Analytics, Ad Product and Sales Strategy to ensure cohesive and effective campaign execution
Serve as a primary resource for the Sales team, regularly communicating team and product updates
Manage communication with the Ad Product team, representing client needs and communicating changes internally
Coordinate with the Measurement team, establishing processes and best practices around brand studies and measurement solutions
Work closely with Revenue Strategy and Finance teams to define and oversee forecasting and billing processes
Qualification
Required
10+ years of consultative, client-facing work in programmatic advertising, digital media or related fields, with at least 5+ years in a management role
Proven track record of partnering effectively with cross-functional teams and driving large-scale business outcomes
Outstanding troubleshooting, analytical, and problem-solving abilities, along with an ability to collaborate cross-functionally in a fast-paced environment
Effective time management skills – ability to prioritize and meet deadlines across multiple projects and team responsibilities
Excellent written and verbal communication, organizational, and interpersonal skills
Eager to learn new systems, technologies, and advertising techniques
Strong knowledge of Google Suite and Confluence as well as Microsoft Excel
Preferred
Experience with DSP platforms such as TTD, Xandr, AdTheorent a plus
Familiarity with Airtable and Tableau a plus
Benefits
Medical
Dental
Vision
Prescription drug coverage
Unlimited paid time off (PTO)
Adoption or surrogate assistance
Donation matching
Tuition reimbursement
Basic life insurance
Basic accidental death & dismemberment
Supplemental life insurance
Supplemental accident insurance
Commuter benefits
Short term and long term disability
Health savings and flexible spending accounts
Family care benefits
A generous 401K savings plan with a company match program
10-12 paid holidays annually
Generous paid parental leave (birthing and non-birthing parents)
Voluntary benefits such as pet insurance
Accident
Critical and hospital indemnity health insurance coverage
Life and disability insurance
Company
People Inc.
People Inc. is a digital media company that specializes in research, technology, finance, operations, and consumer services.
1001-5000 employees
H1B Sponsorship
People Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
Funding
Current Stage
Late StageTotal Funding
unknown2012-08-26Acquired
1998-01-01Series Unknown
Leadership Team
Neil Vogel
Chief Executive Officer
Nabil Ahmad
Chief Technology Officer
Recent News
2025-12-12
Company data provided by crunchbase