CIM Group · 2 weeks ago
General Manager (Residential)
Denver, CO
Full-time
Onsite
Mid, Senior Level
$105K/yr - $145K/yrCIM Group is a community-focused real estate and infrastructure owner and developer. They are seeking a General Manager (Residential) responsible for the overall management and lease-up of properties, ensuring adherence to budgets, and supervising property management staff.
Asset ManagementCommercial Real EstateFinanceFinancial ServicesProperty DevelopmentProperty Management
Responsibilities
Create a monthly framework for the Property Manager(s) to ensure timely completion of property operations tasks – apartment turns and renovations, financial reporting, associate review and training, preventive maintenance
Confirm apartment pricing levels are consistent with current market conditions. Use Yieldstar/LRO or other pricing methodology to set pricing which meets investment requirements and drives consistent leasing activity
Keeps abreast of new development or redevelopments within the market and be able to discuss how they will impact CIM’s residential properties
Builds relationships with local trade organizations to gain more market information
Approves all recommended concessions based on current market conditions
Seeks Owner approval at the beginning of each calendar year on a pricing matrix (“Unit Pricing Matrix”) for each unit including renewals and ensures the Leasing Associate updates this matrix on a weekly/monthly basis (as required) to maximize market rent and occupancy
Works closely with the Property Manager(s) to set renewal rates. Sets the retention expectation per month and supports the Property Manager(s) efforts to achieve the goal
Works with Property Manager(s) to develop the annual Business Plan including traffic and occupancy goals. Revenue goals and Expense parameters
Ensures all residential leases are executed in accordance with CIM Group stated policies and procedures (within 2 business days). Verify on a monthly basis the accuracy of the properties’ (a) rent roll, (b) occupancy status, (c) lease charges, (d) leases match actual resident’s name and (e) term
Tracks actual collection of rent to ensure timely payment and to avoid excessive delinquent rent balances so that we are not more than 30 days behind on residential lease unless we are seeking an eviction
Where applicable - ensures commercial lease terms are correct before leases are executed and accept no changes to the CIM Group lease form without corporate approval
Ensures all building operating systems such as elevators, boilers, central plant cooling systems are (as required) placed on corporate approved preventive maintenance agreement
Works closely with the Regional 1st VP/VP, Property Management to create a monthly preventive maintenance calendar with the goal to use the onsite maintenance technicians to maintain or complete some of the preventive maintenance work
Monitors and controls the properties’ expenditures in accordance with approved budgets and be able to provide recommendations for deferring or capitalizing work as required. Seek to control operating expenses by enforcing scope of work, cap pricing increases, seeking group or regional bids and timely payment
Inspects the properties at a minimum of once a month to ensure the overall appearance, exterior lighting condition, cleanliness and maintenance of the property’s common areas with your vendors and provide Corporate a monthly inspection report
Provides annual budgeting and expense management along with monthly variance analysis and work closely with Regional VP/1st VP, Property Management to achieve all targeted leasing objectives, operating expense controls and year end NOI for each property
Where necessary, provides operating expense and/or market rent analysis for new developments or acquisitions as required using comparable properties unit pricing for admin, RM, janitorial, contracted services, utilities, bad debt, marketing expenses and payroll
Establishes and maintains standardized management practices for (i) emergencies, (ii) evictions, (iii) energy management, and (iv) tenant issues or complaints in accordance with stated CIM Group polices or as directed by corporate
Adheres to regional rent control (if applicable) or similar governmental agencies (as required) polices as well as Federal Fair Housing Act to avoid any discrimination or legal issues
Supervises all on site staff including administrative support employee(s), engineers, security, parking attendants and other vendors
Plan, organize, and manage employee focused activities including but not limited to: Compliance with all applicable employment laws as well as CIM Group employment policies and procedures
Facilitate employee development and training opportunities that promote maximum productivity and position the employee for increased responsibilities and job growth
Provide at a minimum twice a year performance feedback/counseling along with as required appropriate on site job training and be able to address job performance fails to measure up to standard
Has supervisory oversight of the Properties Managers at other locations within a specific geographic area (as necessary)
Qualification
Required
Bachelor's Degree preferred
Knowledgeable of general accounting practices as it relates to accrual based accounting for creating an income statement to include reserving for bad debt
Prior experience working in a high-volume, multi-building residential property manager capacity
Proven ability if the position encompasses more than one property to manage multiple residential assets equal to or greater than the unit count for this position
Experience using Yardi, Entrata, Nexus, revenue management systems for residential property management
Must possess a valid state-issued driver's license
Excellent communication skills, both written and verbal
Ability to read and interpret documents such as office equipment maintenance and instruction manuals, company policies and procedures documents
Ability to write correspondence and/or reports accurately in a concise and detail manner
Ability to effectively present information to tenants, vendors, contractors and other employees of the organization
Ability to read, analyze and interpret lease agreements, financial reports and/or legal documents
Ability to respond to common inquiries or complaints from tenants, regulatory agencies, other areas of the company, and/or members of the business community
Ability to add, subtract, multiply and divide
Ability to compute rate, ratio and percent and to draw and interpret bar graphs
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference and volume
Can calculate monthly and year to date financial variances
Ability to apply common-sense understanding to carry out instructions
Possess strong analytical capabilities
Ability to solve practical problems
Ability to define problems, collect data, establish facts and draw valid conclusions
MS Office including Excel, Word, PowerPoint, Outlook
Preferred
Brokerage License or Real Estate Salesperson License preferred; or willingness to receive license within first 90 days of employment
Familiar with Nexus Payables or similar software application
Familiar with Yardi or similar software application
Benefits
A variety of Medical, dental, and vision benefit plans
Health Savings Account with a generous employer contribution
Company paid life and disability insurance
401(k) savings plan, with company match
Comprehensive paid time off, including: vacation days, 10 designated holidays, sick time, and bereavement leave
Up to 16 hours of volunteer time off
Up to 16 weeks of Paid Parental Leave
Ongoing professional development programs
Wellness program, including monthly and quarterly prizes
And more!
Company
CIM Group
CIM is a community-focused real estate and infrastructure owner, operator, lender and developer.
Founded in 1994
501-1000 employees
H1B Sponsorship
CIM Group has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3)
2023 (9)
2022 (3)
2021 (1)
2020 (3)
Funding
Current Stage
Late StageTotal Funding
$47.5M2023-11-27Debt Financing· $47.5M
2021-05-15Undisclosed
Leadership Team
Bernard Ryan
Managing Director, Head of Insurance Solutions
Recent News
Hotel Management Network
2026-01-15
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