ESFM® USA · 2 weeks ago
ASSISTANT OPERATIONS DIRECTOR
Chesterfield, MO
Full-time
Onsite
Director/Executive
$70K/yr - $75K/yrESFM is the corporate facilities management division of Compass Group USA, and they are seeking an Assistant Operations Director to oversee various operational aspects within the facility management department. This role involves managing day-to-day operations, ensuring compliance with company standards, and fostering a culture of excellence among the team.
Facility ManagementProfessional ServicesService Industry
Responsibilities
Assist the BSM in overseeing all operational activities within the facility management department. Ensure the efficient and effective delivery of services to meet client expectations and contractual obligations
Provide leadership and guidance to departmental leads and staff members
Support the BSM in hiring, training, and performance management of personnel
Serve as a secondary point of contact for clients, addressing their needs and concerns in a timely and professional manner
Collaborate with clients to develop and implement service plans that align with their goals and objectives
Ensure compliance with company policies, industry regulations, and client standards
Conduct regular inspections and audits to maintain quality standards and identify areas for improvement
Assist in budget planning and monitoring to ensure effective allocation of resources
Identify opportunities for cost savings and efficiency improvements while maintaining service quality
Support the development and implementation of strategic plans to achieve departmental goals and objectives
Identify opportunities for business growth and expansion of services, in collaboration with the BSM
Identify areas for process improvement and implement initiatives to enhance operational efficiency
Foster a culture of innovation and continuous improvement within the department
Facilitate communication and collaboration among team members, departments, and stakeholders
Ensure clear and effective communication of goals, expectations, and performance feedback
Mitigate operational risks by identifying potential hazards and implementing appropriate controls
Promote a culture of safety and adherence to health and safety protocols
Monitor key performance indicators (KPIs) and performance metrics to track progress and identify areas for improvement
Prepare regular reports and presentations for senior management and clients as needed
Stay abreast of industry trends, best practices, and regulatory changes related to facility management
Pursue opportunities for professional development and continuous learning to enhance skills and knowledge
Qualification
Required
Strong verbal and written communications skills
High School Diploma, GED preferred or equivalent combination of education and experience
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
Ability to write routine reports and correspondence
Ability to speak effectively before groups of customers or associates of an organization
Benefits
Medical
Dental
Vision
Life Insurance/ AD
Disability Insurance
Retirement Plan
Paid Time Off
Holiday Time Off (varies by site/state)
Associate Shopping Program
Health and Wellness Programs
Discount Marketplace
Identity Theft Protection
Pet Insurance
Commuter Benefits
Employee Assistance Program
Flexible Spending Accounts (FSAs)
Paid Parental Leave
Personal Leave
Company
ESFM® USA
ESFM is the corporate facilities management (FM) division of Compass Group USA, a Gold-level Corporate Sustaining Partner of the International Facility Management Association (IFMA), and a Platinum Corporate Member of the Association of Energy Engineers (AEE).
Founded in 2004
10001+ employees
Funding
Current Stage
Late StageCompany data provided by crunchbase