First Citizens Bank · 1 week ago
Global Services Project Office Senior Portfolio Manager (Remote)
United States
Full-time
Remote
Senior Level, Lead/Staff, Director/Executive
$130K/yr - $174K/yr
8+ years expFirst Citizens Bank is seeking a Global Services Program Office Portfolio Director to play a key role in overseeing strategic changes for their Global Services locations. This position involves managing a portfolio of initiatives, ensuring alignment with business objectives, and fostering collaboration across teams.
BankingInsuranceLendingPaymentsWealth Management
Responsibilities
Develop and execute the GSPO's strategic plan, aligning with overall business objectives
Manage the GSPO’s entire lifecycle (Strategy, Demand, Transition Management and Operational Governance) and oversee the GSPO's portfolio of projects and initiatives using GSPO’s lifecycle
Prioritize and manage a portfolio of initiatives, ensuring efficient resource allocation and timely delivery
Collaborate with business leaders to identify opportunities for growth and innovation within the GSPO
Manage global initiatives emerging from GS strategies and priorities
Establish and maintain robust GSPO processes, standards, and templates
Ensure adherence to regulatory requirements, and industry best practices and any management action plans
Track key metrics, analyze data, and generate reports to measure portfolio and entity performance through dashboards, KPI reporting, Balanced Score Card, and Monthly/Quarterly Business Reviews
Have experience and ability to understand entity level risks, controls, and gaps and its mitigation plans
Serve as a resource to business and key stakeholders, providing guidance and support. Utilizes expertise to provide guidance, feedback, and direction on complex matters
Foster a collaborative and innovative culture within the GSPO team
Collaborate, and build strong relationships with peers, and other cross functional partners
Build strong relationships with key stakeholders, including business leaders, technology teams, and external partners
Effectively communicate GSPO initiatives, progress, and challenges to stakeholders at all levels
When needed, negotiate and influence stakeholders to ensure alignment with GSPO goals. Can clearly explain the why but also open to the new ideas and opportunities
Collaborate with various teams, such as Finance, Security, BCM, HR, ensure alignment and execution of Global Services priorities
Partner with second line-of-defense functions to mitigate risks and ensure compliance
Qualification
Required
Bachelor's Degree and 8 years of experience in Business Strategy, Project Planning, and Financial Services industry OR High School Diploma or GED and 12 years of experience in Business Strategy, Project Planning, and Financial Services industry
Preferred
Experience in project management, business administration, or a related field
Minimum 10 years of experience in managing programs or project, PMP preferred
Proven track record of successfully managing multiple projects and programs simultaneously preferably in Global Business Services or GSPO construct
Strong analytical and problem-solving skills
Excellent communication, interpersonal, and leadership skills
Drive strategic direction
Organization skills
Business acumen / knowledge
Analytical skills - data
Organizational awareness
Computer skills - MS Office
Benefits
Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates.
Company
First Citizens Bank
First Citizens Bank provides banking services, essential business and professional services, wealth management capabilities, and more.
10001+ employees
H1B Sponsorship
First Citizens Bank has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (126)
2024 (115)
2023 (249)
2022 (53)
2021 (12)
2020 (9)
Funding
Current Stage
Public CompanyTotal Funding
$33M2021-05-07Post Ipo Debt· $10M
2018-08-29Post Ipo Debt· $23M
1986-10-31IPO
Leadership Team
C
Craig Nix
Chief Financial Officer
Samantha Bureau - Johnson
SVP & Director, Customer Contact Center
Recent News
2026-01-06
2025-12-22
Company data provided by crunchbase