Schulte Hospitality Group · 2 weeks ago
Accounts Receivable Specialist at the Springmaid beach Resort Myrtle Beach
Schulte Hospitality Group is a leading third-party management company in the hospitality industry. The Accounts Receivable Specialist is responsible for managing guest and group billing, ensuring timely payment processing, and maintaining compliance with Hilton standards.
Business DevelopmentConsultingHospitalityManagement Consulting
Responsibilities
Process and manage all Accounts Receivable transactions, including guest folios, group billing, and direct bill accounts
Utilize Hilton OnQ and Hilton Pep systems for accurate posting and reconciliation of charges
Handle Hilton Advanced Purchase reservations and ensure proper application of prepayments
Manage Hilton Honors billing and point redemption transactions in compliance with brand standards
Prepare and distribute invoices, statements, and aging reports; follow up on outstanding balances
Reconcile daily transactions and resolve discrepancies promptly
Maintain accurate records and documentation for audits and compliance
Collaborate with Front Office, Sales, and Reservations teams to ensure billing accuracy
Respond to guest and client inquiries regarding billing in a professional and timely manner
Perform daily credit card reconciliation to ensure accuracy of postings and settlements
Research and resolve credit card disputes and chargebacks promptly, maintaining proper documentation and communication with banks and guests
Qualification
Required
Minimum 1–2 years in Accounts Receivable or hotel finance; Hilton brand experience preferred
Proficiency in Hilton OnQ, Hilton Pep, and familiarity with Hilton Advanced Purchase processes
Strong understanding of Hilton Honors program billing
Excellent attention to detail and organizational skills
Ability to work independently and meet deadlines
Strong communication and problem-solving skills
Proficient in Microsoft Office Suite (Excel, Word, Outlook)
Preferred
Knowledge of hotel accounting principles and procedures
Experience with group billing and direct bill accounts
Ability to handle high-volume transactions accurately
Benefits
Work Today, Get Paid today, with Daily Pay!
Free Telemedicine and Virtual Mental Health care access for All Associates starting day one!
Multiple Health Insurance and Life Insurance options
401k Plan + Company Match
Paid Time Off
Holiday Pay
Pet Insurance
Employee Assistance Program
Schulte Savings Marketplace Discounts on event tickets, electronics, gym memberships + more!
Company
Schulte Hospitality Group
Schulte Hospitality Group is a premier hospitality management and development company, overseeing a global portfolio of more than 240 hotels, restaurants, and other related hospitality ventures with a team of over 10,000 team members.
Funding
Current Stage
Late StageLeadership Team
Recent News
2025-09-17
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