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NuSource · 2 weeks ago

ATM Field Service Technician

Kansas City, MO

Full-time

Onsite

Entry, Mid Level

$22/hr - $30/hr

2+ years exp

NuSource is a company that implements cutting edge Branch Transformation, Security and Service solutions for the financial institution vertical. The ATM Field Service Technician is responsible for performing installation services, responding to service requests, and ensuring customer satisfaction through effective problem resolution.

Homeland SecuritySecurity

Diversity & Inclusion

Responsibilities

Provide a world class customer experience!

Perform low voltage job duties such as wiring, mounting and setup of electronic security installations (Video Surveillance, Access Control Systems, Security Alarm Systems, Phone Entry Systems, etc.)

Service access control, video surveillance, security alarm, pneumatic systems, drive through audio systems, locks, and keys

Install and service customer ATM banking equipment

Diagnose hardware and software problems and complete needed repair and resolution

Complete preventative maintenance check-ups as defined by maintenance contract

Complete site surveys as necessary to validate conditions in support of project bids and proposals

Document/complete all fields and call notes via electronic applications for each service call

Communicate activity and status to manager, dispatch, customer and others as needed

Maintain company van and tools in good working order (company expense)

Interact with customer in a professional and proficient manner

Qualification

TroubleshootingLow voltage systemsAnalogIP videoSecurity Alarm wiringLow voltage cablingAccess control experienceDoor Hardware experienceIP data networksWindows 10 proficiencyMicrosoft Office proficiencyTechnical Degree