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KPMG US · 2 hours ago

Manager, Workday Supply Chain Management

Orlando, FL

Full-time

Onsite

Mid, Senior Level

$129K/yr - $224K/yr

5+ years exp

KPMG is a leading advisory firm currently seeking a Lead Specialist in Workday Supply Chain Management to join their Managed Services practice. The role involves managing a team that provides support for Workday engagements, ensuring client satisfaction, and optimizing service delivery.

Financial Services

No H1B

Responsibilities

Manage onshore/offshore team that provides level 2/3 support activities of Workday managed services engagements for a variety of post-production clients including enhancement and optimization initiatives, break/fix support, release management, new feature deployments, process improvement and road mapping activities

Operate as Supply Chain Management lead for all managed services engagements acting as the point of contact for escalations and work prioritizations; ensure client satisfaction and timely delivery and collaborate with clients to strategize and drive goals forward post-production

Collaborate with cross-functional teams to resolve issues and deliver solutions; lead the analysis, design, configuration, and delivery of the Workday solution

Assist with onshore/offshore resource management, forecasting, and load balancing; assess skill levels and gaps and upskill team members as needed; identify strategies, risks, and opportunities to meet client needs and grow/improve the team

Lead SCM pillar by mentoring a team of Workday Supply Chain consultants; provide guidance, coaching, and support for team members; act as functional subject matter expert during sales and proposal activities as well as on KPMG Value Optimizations, assessing tenant to identify optimization opportunities for clients to realize value out of Workday investment

Act with integrity, professionalism, and personal responsibility to uphold KPMG's respectful and courteous work environment

Qualification

Workday Supply Chain ManagementWorkday certificationITIL frameworkProcess reengineeringLeadership experienceCommunication skillsTeam collaborationProblem-solving skills

Required

Minimum five years of recent experience in post-production, managed services support or consulting experience working directly with internal/external clients in area of Workday Supply Chain Management; minimum two years of recent experience in a leadership role

Bachelor's degree from an accredited college/university; MBA or MIS from an accredited college/university is preferred

Required Workday certification/skills in at least three of the following: Procurement, Inventory, Supplier Contracts, Accounts Payable/Supplier Accounts, and Advanced Reporting; please note that any candidate hired by KPMG into this position that doesn't currently hold the aforementioned certification will be required to secure them within three months from the commencement of employment

Understanding of ITIL framework, ITSM and service desk management

Excellent written and verbal communication, facilitation, and presentation skills; strong attention to detail with a high level of accuracy and written and oral communications skills and the ability to articulate ideas effectively; capability to work closely with a mixed team including project managers, technical consultants (both on and offshore) and clients to deploy and operate technology solutions, including the capacity to identify a problem and enact a multi-step approach to research the cause and resolve

Experience in process reengineering, designing and implementing business performance management enhancements including process workflow, approvals and reporting

Applicants must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future; KPMG LLP will not sponsor applicants for U.S. work visa status for this opportunity (no sponsorship is available for H-1B, L-1, TN, O-1, E-3, H-1B1, F-1, J-1, OPT, CPT or any other employment-based visa)