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Marcone Supply · 1 week ago

Program Director, Operations Strategy & Transformation

United States

Full-time

Onsite

Director/Executive

8+ years exp

Marcone Supply is North America’s leading distributor of OEM repair parts and equipment, serving various industries. The Program Director, Operations Strategy & Transformation will lead strategic programs within Operations, translating strategy into execution and measurable value while partnering with executive sponsors to improve operating models.

AutomotiveHome AppliancesLogistics

Responsibilities

Owns a portfolio of high-impact operational programs and translates strategy into roadmaps that define scope, sequencing, dependencies, and expected value

Sets governance, success metrics, and decision forums to enable prioritization and tradeoffs

Partners with executive sponsors to assess ROI, capacity constraints, and risk exposure, guiding investment and resourcing decisions

Continuously evaluates program relevance as business conditions evolve, recommending course corrections or reprioritization as needed

Oversees execution across interconnected initiatives, ensuring delivery against defined outcomes, timelines, and budgets

Designs and manages integrated workstreams across Operations, IT, Procurement, Facilities, Finance, HR, Supply Chain, and Customer Service

Anticipates cross-program risks and dependencies, proactively mitigating impacts to operations and service levels

Delivers clear executive reporting and dashboards on progress, risks, decisions needed, and value realization

Ensures smooth transition to steady-state ownership with defined accountability and sustainability plans

Leads structured change management efforts, ensuring adoption of new processes, technologies, and operating models

Acts as a change catalyst, aligning leaders and teams around a shared vision and measurable outcomes

Serves as a strategic advisor to senior leadership, providing insights on operational readiness, adoption risks, and organizational impact

Influences across functions and levels without direct authority, navigating competing priorities to drive enterprise outcomes

Builds alignment between strategic intent and frontline execution through clear communication and stakeholder engagement

Identifies and quantifies opportunities through process redesign, standardization, automation, and vendor optimization

Applies continuous improvement practices to deliver sustainable gains in safety, service, productivity, and cost

Benchmarks performance and brings best practices into scalable operating models

Uses data and program management tools to support decision-making and maintain portfolio visibility

Builds repeatable PMO frameworks and standards to improve program delivery maturity across mSupply

Supports the company’s broader transformation initiatives and strategic priorities

Performs other duties as assigned

Qualification

Program ManagementOperations StrategyChange ManagementStakeholder ManagementSupply Chain ManagementAnalytical SkillsProgram Management ToolsProblem SolvingAI CuriosityPMP CertificationMS Office ProficiencyFacilitation Skills

Required

Bachelor's degree in Supply Chain Management, Business Administration, or a related field required

8+ years of experience leading complex programs or portfolios in operations, logistics, supply chain, or a related environment

Proven ability to manage multiple cross-functional workstreams with shared dependencies, balancing operational continuity with change delivery

Strong structured problem-solving and analytical skills, including building a fact base, developing options with clear tradeoffs, and making practical recommendations

Strong facilitation and stakeholder management skills, including running working sessions that drive decisions, accountability, and next steps

Experience collaborating with PMO leaders to scale common governance, standards, and ways of working across the enterprise (mSupply)

Strong background in program management methodologies (PMP, Agile, Lean, Six Sigma); certification preferred (PMP, PgMP, or equivalent)

Proficiency with enterprise program management tools; experience with Wrike is preferred, but strong capability in comparable tools (Smartsheet, MS Project, Jira, Asana) is acceptable

Strong proficiency in MS Office (Word, Excel, PowerPoint, Outlook)

Preferred

demonstrated curiosity about AI and automation, with interest in exploring practical applications with the team

Strongly preferred: experience that combines management consulting and an in-house operator role (internal transformation, ops excellence, or program leadership)