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Maryville University of Saint Louis · 1 day ago

Financial Aid Counselor

St Louis, MO

Full-time

Hybrid

Mid Level

Maryville University of Saint Louis is seeking a Financial Aid Counselor to provide in-depth information and efficient service related to financial aid for students, faculty, and staff. The role involves advising students on financial aid options, ensuring compliance with regulations, and collaborating with various departments to enhance the student experience.

EdTechHigher EducationNon ProfitUniversities

No H1B

Responsibilities

Student Advising: Provide personalized counseling to students and families regarding financial aid options, including federal, state, institutional, and private sources. Advise on aid, loans, scholarships, and grants

Application Assistance: Advise students on completion of financial aid requirements and application procedures, such as the Free Application for Federal Student Aid (FAFSA), scholarship applications, institutional and federal aid eligibility requirements, and accepting or declining aid

Strategic Communication: Provide comprehensive student financial information across communication channels, including phone, email, case, chat, and in person, to address immediate inquiries and anticipate student needs

Verification and Eligibility Determination: Evaluate and verify financial aid eligibility, review identity verification, and process applications based on institutional policies and federal/state regulations, ensuring compliance with financial aid guidelines

Award Packaging: Develop and adjust student financial aid packages in accordance with federal and institutional guidelines, ensuring that awards are properly communicated and recorded

Ongoing Communication: Maintain open lines of communication with students, providing proactive updates about their financial aid status, changes in eligibility, and important deadlines

Compliance and Reporting: Stay up to date on changes in financial aid regulations and ensure that the institution remains compliant with all federal and state requirements. Prepare reports and maintain accurate records of student aid disbursements

Financial Literacy Education: Educate students on budgeting, managing loans, and making informed financial decisions, promoting overall financial wellness

Collaboration with Departments: Work collaboratively with other university departments to ensure students receive the resources they need to meet their financial obligations and succeed academically

Qualification

Financial aid regulationsStudent information systemsCustomer service skillsAnalytical abilitiesMicrosoft Office SuiteFinancial literacy educationInterpersonal skillsProblem-solving abilitiesConfidentialityTeamworkCommunication skills