St. Louis County · 2 weeks ago
Audio Visual Technician
St. Louis County is seeking an Audio Visual Technician to support the work of the St. Louis County Courts. The role involves troubleshooting, repairing, and maintaining audio-visual equipment, as well as providing technical support and training to users.
GovernmentPublic Safety
Responsibilities
Troubleshoot, repair, program and maintain the court's audio-visual equipment, including video conferencing equipment, sound recording systems, mobile devices, electronic wayfinding signage, information kiosks, detention surveillance system and related equipment
Assemble, operate, and disassemble audio and visual equipment for special events, including accounting for all inventory before, during, and after events
Schedule &/or perform preventive A/V equipment maintenance
Provide technical support and training to systems users, including county employees and the public
Conduct training to acquaint users with A/V system capabilities and procedures
Respond to system breakdowns, malfunctions, system failures, and other system problems and initiate corrective action to restore system operation
Assist with daily Help Desk calls and ongoing IT Department projects
Provide technical support for A/V hardware and software problems through phone or on-site assistance
Assist with special projects and presentations
Keep abreast of current Audio/Visual trends and equipment
Answer Help Desk calls and document progress and solutions
Support Court staff using state and county provided software and hardware, network and local desktops, laptops and printers as well as all peripherals
Configure and deploy IT hardware, including software installation and upgrades, and minor hardware repairs
Respond to system breakdowns, malfunctions, system failures, and other system problems and initiate corrective action to restore system operation
Maintain hardware/software inventory
Physical ability to perform the job include carrying, standing, and lifting up to 40 lbs. of computer equipment
Qualification
Required
Working knowledge of audio and visual equipment
General operating principles and capabilities of computer hardware and software
Good interpersonal and customer service skills
Knowledge of troubleshooting and diagnosing technical issues on the phone as well as onsite
Troubleshoot, repair, program and maintain the court's audio-visual equipment, including video conferencing equipment, sound recording systems, mobile devices, electronic wayfinding signage, information kiosks, detention surveillance system and related equipment
Assemble, operate, and disassemble audio and visual equipment for special events, including accounting for all inventory before, during, and after events
Schedule &/or perform preventive A/V equipment maintenance
Provide technical support and training to systems users, including county employees and the public
Conduct training to acquaint users with A/V system capabilities and procedures
Respond to system breakdowns, malfunctions, system failures, and other system problems and initiate corrective action to restore system operation
Assist with daily Help Desk calls and ongoing IT Department projects
Provide technical support for A/V hardware and software problems through phone or on-site assistance
Assist with special projects and presentations
Keep abreast of current Audio/Visual trends and equipment
Answer Help Desk calls and document progress and solutions
Support Court staff using state and county provided software and hardware, network and local desktops, laptops and printers as well as all peripherals
Configure and deploy IT hardware, including software installation and upgrades, and minor hardware repairs
Maintain hardware/software inventory
Physical ability to perform the job include carrying, standing, and lifting up to 40 lbs. of computer equipment
Significant knowledge and experience with WebEx and Polycom video conferencing equipment
Significant knowledge and experience with AMX A/V equipment
Significant knowledge and experience with video streaming
Significant knowledge and experience with Windows operating systems
Significant knowledge and experience with iOS and Android mobile devices
Significant knowledge and experience with Business/Professional use of video conferencing applications, WebEx, Zoom, Skype or GoTo Meeting
Significant knowledge and experience with For the Record (FTR) Trial Recording software
Significant knowledge and experience with sound mixing equipment
Significant knowledge and experience with Microsoft Office
Preferred
Graduation from an accredited college or technical school with an Associate's degree in Computer Science or Information Technology
Audio/Visual certification
Knowledge of Audio/Visual control software systems
Knowledge of Digital Signage
Knowledge of Stenograph Case Catalyst transcription software
Knowledge of Lotus Notes email software
Knowledge of Microsoft Active Directory, Server and LAN/WAN systems
Benefits
Paid medical insurance
20 days of PTO (paid time off) the first year and increasing with seniority
11-12 paid holidays
Paid life insurance
A credit union
457 Deferred Compensation Plan
Pre-tax premium pay plan
Dependent care and medical expense reimbursement plans
Short and long term disability insurance
Up to 480 hours of paid parental leave for eligible employees welcoming new children, either by birth or adoption
Up to 80 hours of leave for prenatal care
Up to 80 hours for care of the child within the first year
Company
St. Louis County
St. Louis County is a county located in the State of Missouri in the United States.
Funding
Current Stage
Late StageLeadership Team
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