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UniFirst Corporation · 3 weeks ago

Customer Service Representative - UniFirst

United States-Georgia

Full-time

Onsite

Entry Level

2+ years exp

UniFirst Corporation is an international leader in the garment services industry, seeking a dedicated Customer Service Representative to join their team. The role involves delivering outstanding customer service, assisting customers with inquiries, and performing accounts receivable duties while providing administrative support to the Sales Department.

B2BFacilities Support ServicesFirst AidLaundry and Dry-cleaningRentalRetailTextilesTraining

H1B Sponsor Likely

Responsibilities

Assist customers by answering questions related to accounts, procedures, and services by telephone or email

Provide excellent customer service to both customers and UniFirst personnel

Perform accounts receivable duties: calling on outstanding accounts, processing credits and exchanges, and resolving account conflicts through UniFirst’s escalation process

Partner and provide administrative support to UniFirst’s Sales Department

Perform basic data entry and other administrative duties

Qualification

Customer Service experienceAccounts Receivable experienceMicrosoft Office proficiencyVerbal communication skillsWritten communication skillsTime management skillsOrganizational skillsActive listeningProblem solvingTeam player

Required

2 years of Customer Service experience in an administrative setting

High School diploma or GED equivalent

Verbal & written communication skills: professional telephone and email etiquette

Essential skills: active listener, responsive, and personable

Computer skills: proficient knowledge of Microsoft Office products (i.e. Outlook, Excel, Word, TEAMS, etc)

Time management and organizational skills with attention to detail

A collaborative, team-player capable of working independently

Problem solver in a dynamic environment

Comfortable performing basic mathematical skills (i.e. adding, subtracting, multiplying, dividing, etc)

Must be able to lift up to 25 pounds, occasionally carry parcels or packages, walk short distances, and sit for extended periods

Preferred

Prior Accounts Receivable experience

Benefits

401K with Company Match

Profit Sharing

Health Insurance

Employee Assistance Program

Life Insurance

Paid Time Off

Direct Payroll Deposit

Tuition Reimbursement

30% Employee Discount

Employee Referral Bonuses

Company

UniFirst Corporation

Glassdoor3.6

Headquartered in Wilmington, Mass., UniFirst Corporation (NYSE: UNF) is a North American leader in the supply and servicing of uniform and workwear programs, facility service products, as well as first aid and safety supplies and services.

Founded in 1936

Miami, Florida, USA

10001+ employees

https://unifirst.com/

H1B Sponsorship

UniFirst Corporation has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (1)

2024 (2)

2023 (2)

2020 (1)