Ecumen · 20 hours ago
Clinical Quality Coordinator
Ecumen is a leading nonprofit senior living provider committed to advocating for older adults through exceptional housing and healthcare. The Clinical Quality Coordinator is responsible for supporting the clinical team, coordinating resident care, and ensuring documentation compliance while enhancing person-centered plans of care.
Health CareHome Health CareMedical Device
Responsibilities
Assists the Clinical Director/Director of Nursing with department administration including monitoring metrics, auditing documentation, filing records, and coordinating contracts. Adheres to policies and procedures, using Ecumen tools and standard operating procedures
Collaborates with department leaders to create and maintain clinical schedules to ensure the community is staffed to meet resident needs
Coordinates clinical team onboarding and training schedules and monitors training compliance. Engages the entire team fostering a positive culture promoting team member retention
Attends daily stand-up/team huddles, returns voicemails, emails, and texts messages, and follows up on grievances/complaints, escalating concerns
Supports the Quality Assurance and Performance Improvement (QAPI) initiatives of the community including data entry, monitoring, development of visuals and reporting
Participates in on-call rotation and duties as outlined by Clinical Director/Director of Nursing
Performs other duties as assigned
Qualification
Required
High School Diploma or GED
Previous experience in healthcare
Ability to communicate effectively, both verbal and written
Strong interpersonal and organizational skills
Proficient use of electronic health records systems
Proficient with Microsoft Office Suite
Ability to follow all safety rules, regulations, policies and procedures of the facility including but not limited to: Vulnerable Adult and Abuse Policy, HIPAA, Resident Bill of Rights, Universal Precaution, AWAIR, OSHA, Right to Know, SDS, ADA, HUD Policy and Procedures, Fair Housing laws and regulations
Preferred
Associate's degree
Three or more years working with older adults
Benefits
Medical
Dental
Vision
Flexible spending and health savings accounts
Life & disability insurance
Paid time off benefits (PTO, Sick & Safe Time, and paid holidays)
A generous 6% 401(k) match
Other well-being resources