Rooms Controller jobs in United States
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Naples Beach Club, a Four Seasons Resort · 2 weeks ago

Rooms Controller

Four Seasons is a luxury hospitality company dedicated to creating exceptional guest experiences. The Rooms Controller position within Housekeeping is responsible for coordinating room assignments, overseeing housekeeping activities, and ensuring room status updates are communicated effectively to maintain cleanliness and orderliness.

Hospitality
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Responsibilities

Coordinate room assignments and ensure accurate status updates for room availability, cleanliness, and readiness
Communicate with the Front Desk, Housekeeping Supervisors, and other departments to ensure seamless guest room turnover and guest satisfaction
Maintain a log of guest room statuses, including occupied, clean, dirty, or out-of-service
Track room inventory and ensure that all rooms are properly stocked with necessary amenities and supplies
Assist with scheduling and prioritizing room cleaning tasks based on guest arrivals and departures
Ensure proper organization of the Housekeeping department, including monitoring the cleanliness and condition of common areas and corridors
Work with the Housekeeping team to ensure timely completion of room assignments and resolve any issues promptly
Respond to requests from the Front Desk and other departments regarding special room requirements or guest needs
Conduct inspections of rooms and public areas to maintain cleanliness standards and ensure compliance with safety regulations
Monitor room discrepancy reports and assist with resolving issues related to guest room status or missing items
Collaborate with the Housekeeping Supervisors to ensure efficient use of resources and staff
And More!

Qualification

Housekeeping proceduresRoom inventory managementOrganizational skillsCommunication skillsMultitaskingSafety regulations knowledgeAttention to detailTeam collaboration

Required

Strong organizational and communication skills
Ability to multitask and manage room assignments efficiently in a fast-paced environment
Attention to detail and commitment to maintaining high cleanliness standards
Ability to work collaboratively with a team and communicate effectively across departments
Knowledge of housekeeping procedures, safety regulations, and room inventory management
This location and this job require applicants to have current work authorization in the United States

Preferred

Experience in housekeeping or hotel operations preferred

Benefits

Competitive wages and a comprehensive benefits package.
Market-leading benefits package includes: Medical, Dental, Vision, and 401K with employer match all starting at 30 days.
Paid Time Off plans start on the day of hire.
Employee Cafeteria available for meals.
Discounted travel with discounted F&B and Spa Services at Four Seasons Hotels and Resorts Worldwide.
Tuition reimbursement.
An opportunity to be a part of a cohesive team in an inclusive work environment.
Wellbeing and mental health initiatives and focused company.
Embracement and promotion of diversity in our workplace.

Company

Naples Beach Club, a Four Seasons Resort

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A rare gem on Florida’s Gulf Coast of Southwest Florida, Naples Beach Club, a Four Seasons Resort, is an exclusive collection of 156 luxurious beachfront private residences and a 220-room hotel all within a 125-acre walkable coastal village in the heart of Old Naples.

Funding

Current Stage
Late Stage
Company data provided by crunchbase