Optum ยท 4 months ago
AI/ML Lead - IT Operations - Hybrid in MN or Remote
Minnetonka, MN
Full-time
Hybrid
Mid, Senior Level
$110K/yr - $189K/yr
5+ years expOptum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The AI/ML Lead will drive innovation in IT Operations through intelligent automation, predictive analytics, and agentic AI, leading the design and deployment of scalable machine learning systems.
EducationHealth CareMedicalPharmaceutical
Responsibilities
Data Engineering: Build robust, scalable pipelines to ingest and process structured and unstructured data from tools like Splunk, Dynatrace, ServiceNow, and system logs
Feature Engineering: Create and maintain high-quality features for ML models supporting anomaly detection, predictive alerting, and automated remediation
Model Deployment: Collaborate with Data Scientists to operationalize ML models, ensuring they meet performance, scalability, and maintainability standards
AI-Driven Automation: Integrate ML insights into orchestration platforms (e.g., Jenkins, Interlink) to enable intelligent, self-healing workflows
Agentic AI Systems: Design autonomous agents capable of reasoning, planning, and executing tasks across IT operations-handling incident triage, root cause analysis, and resolution
Data Governance: Uphold data integrity, lineage, and compliance with enterprise security and governance standards
Infrastructure Enablement: Leverage cloud-native and hybrid technologies to support real-time analytics and model inference at scale
Cross-Functional Collaboration: Work closely with engineering, operations, and business teams to define requirements, document solutions, and contribute to knowledge bases for RCA and self-healing patterns
Collaborate with research, engineering, and product teams to translate cutting-edge AI advancements into production-ready capabilities. Uphold ethical AI principles by embedding fairness, transparency, and accountability throughout the model development lifecycle
Qualification
Required
Graduate degree in Computer Science, Data Science, or a related field
5+ years of experience in AI/ML engineering, with a focus on IT operations or infrastructure
5+ years of hands-on experience with Python, SQL, and Spark for data processing and model development
3+ years of experience with cloud platforms such as Azure, AWS, or GCP
3+ years of experience implementing ML Ops practices, CI/CD pipelines, and containerization using Docker and Kubernetes
3+ years of experience working with IT operations tools and concepts including CMDB, incident management, and observability platforms
2+ years of experience integrating ML models into production environments and supporting model lifecycle management
Preferred
2+ years of experience with NLP, LLM frameworks, and Generative AI techniques
Experience designing and deploying agentic AI systems for autonomous decision-making in operational contexts
Experience leading data science projects and mentoring junior team members
Proven solid technical communication skills and experience with collaborative development using GitHub
Proven ability to work in agile environments and deliver high-impact, scalable solutions
All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy
Benefits
Comprehensive benefits package
Incentive and recognition programs
Equity stock purchase
401k contribution
Company
Optum
Optum is a healthcare company that provides pharmacy services, health care operations, and population health management. It is a sub-organization of UnitedHealth Group.
10001+ employees
H1B Sponsorship
Optum has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (648)
2024 (559)
2023 (620)
2022 (851)
2021 (593)
2020 (438)
Funding
Current Stage
Late StageLeadership Team
Daniel Castillo
Chief Executive Officer, Optum Care Delivery
J
Jay Green
Chief Financial Officer
Recent News
2025-11-29
2025-11-19
2025-11-07
Company data provided by crunchbase