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A.P. Moller - Maersk · 2 weeks ago

Last Mile Site Manager

Omaha, NE

Full-time

Onsite

Mid Level

$75K/yr - $80K/yr

A.P. Moller - Maersk is an integrated logistics company responsible for moving 20% of global trade annually. The Last Mile Site Manager will coordinate communication among delivery teams, oversee recruiting and performance, and maintain relationships with vendors to ensure effective delivery operations.

Customer ServiceInformation TechnologyLogisticsRetailShipping

Responsibilities

Responsible for coordinating flow for communication between Haulers/Delivery Teams/Flatbed Drivers, Call Center and Local Client Management Teams

Provides on-site presence on daily, weekly, or bi-weekly basis to ensure Haulers/Delivery Teams are following procedures

Oversees recruiting, processing, and performance of Haulers

Develops and maintains relations with vendors

Ensures follow up on shipping discrepancies, damaged goods and in-home damage claims

Interfaces with end customers to ensure effective in-home delivery for customers

Maintains monthly operation reports that include statistics and customer service scores

Other duties as assigned

Qualification

Mathematical skillsCommunication skillsTechnical analysisProblem solvingVendor relations

Required

Strong written and verbal communications skills

Excellent mathematical skills, with the ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume

Ability to analyze technical and scientific journals as they pertain to the business and market

Strong problem solving and reasoning abilities to deal with a variety of problems and come up with creative solutions