Lincare · 7 hours ago
Customer Service Rep
Grain Valley, MO
Full-time
Onsite
New Grad, Entry LevelLincare is a company focused on providing customer service in the healthcare sector, and they are seeking a Customer Service Representative to assist with order entry and paperwork acquisition. The role involves coordinating with patients, doctors' offices, and hospitals to ensure compliance with insurance guidelines and facilitate the setup of patients.
Health CareHealth DiagnosticsMedical
Responsibilities
Calls patients for reorders of their nutrition
Reviews and makes sure all documentation received meets insurance guidelines
Contacts Doctors' offices and hospitals to coordinate setup of pts and make sure all billable documents are received
Works with the intake department or within it to ensure timely verification of benefits and helps coordinate setups with intake/staff in the company locations and the Referral Source
Deletes, corrects, or re-enters patient orders as deemed necessary
Answers phone calls using proper telephone etiquette techniques expected by Customer Service Personnel
Qualification
Required
Aids in all Customer Service functions of order entry/paperwork acquisition for insurance guidelines and review
Abides by the procedures set forth by management within the Enteral business
Calls patients for reorders of their nutrition
Reviews and makes sure all documentation received meets insurance guidelines
Contacts Doctors' offices and hospitals to coordinate setup of patients and make sure all billable documents are received
Works with the intake department or within it to ensure timely verification of benefits
Helps coordinate setups with intake/staff in the company locations and the Referral Source
Deletes, corrects, or re-enters patient orders as deemed necessary
Answers phone calls using proper telephone etiquette techniques expected by Customer Service Personnel
Company
Lincare
Lincare was founded on the belief that through patient education and clinical support, we can improve patient compliance with physicians'
Founded in 1990
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
unknown2012-07-02Acquired
1992-01-01IPO
1990-11-29Private Equity
Leadership Team
Amy Q.
Human Resources Business Partner
Brian Nannie
Chief Data Officer
Recent News
Biz-Effective INC
2025-12-02
2024-04-10
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