Associa · 7 hours ago
Collections Specialist
Alpharetta, GA
Full-time
Onsite
New Grad, Entry Level
0+ years expAssocia is a leading company in community association management, with a strong commitment to building positive community impacts. They are seeking a Collections Specialist to manage collections for an assigned portfolio of communities, handle communications with delinquent members, and liaise with attorneys and board members regarding collection processes.
AccountingCommunitiesConsultingProperty ManagementReal Estate
Responsibilities
Manage collections for an assigned portfolio of communities
Review Aging Reports for each community, update collection statuses, add notes to accounts, and determine next step of collection process
Answer phone calls/emails from delinquent members to discuss payment plan options, account questions, etc
Liaison between attorney and board of directors as well as make recommendations to the board when collection decisions are needed
Approve Collection Letters, Lien Letters and create legal work orders to submit to the community’s attorney
Meet with each manager to discuss important collections issues, review new legal work orders and answer any questions the manager may have with regard to the collections process. These meetings may also include discussions of whether the community’s current attorney is meeting their needs and make recommendations if change is needed or requested by the board
Track bankruptcies, foreclosures and lawsuits for reporting purposes
Reconcile Accounts including any adjustments to delinquent owner’s ledger, foreclosure write-offs, as well as splitting of judgment, consent order & bankruptcy accounts and any other reconciliation that is needed
Qualification
Required
General skills and abilities to perform basic credit and collection functions
Skill in the maintenance and control of appropriate data collection and record keeping systems
Knowledge of Microsoft Office products (Word, Excel, Outlook, etc.) at a proficient level
Knowledge of conflict resolution techniques at a proficient level
Professional customer service skills
Self-motivated, proactive, detail oriented and a team player
Time management and time critical prioritization skills
0 – 3 years of directly related or closely related experience
Associates Degree Required
Preferred
Bachelor's Degree preferred
Legal background preferred
Company
Associa
Associa provides management and consultancy services.
10001+ employees
Funding
Current Stage
Late StageTotal Funding
unknown2008-06-11Private Equity
Leadership Team
Michelle Johnson
SVP, Chief Information & Transformation Officer
Debra Warren
Vice President of Learning and Development
Recent News
GlobeNewswire
2026-01-05
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