Prologis · 7 hours ago
Property Administrator (Real Estate & Customer Experience Coordinator)
Miami, FL
Full-time
Onsite
Mid Level
$28/hr - $38.60/hr
3+ years expPrologis is a leading company in the logistics industry with a significant portfolio and a commitment to innovation. They are seeking a Real Estate and Customer Experience Coordinator to provide operational and communications support to the Customer Experience Team, ensuring best-in-class service to customers in the South Florida Market. The role involves coordinating customer support requests, maintaining vendor contracts, and ensuring compliance with property management policies.
IndustrialLogisticsReal Estate
Hiring Manager
Heidi Bogner
Responsibilities
Provide operational and communications support to enable the CET to dedicate more time to meeting their customers’ needs
Coordinate customer support requests & maintain customer payment information and provide actionable insights for the CET
Coordinates and maintain vendor contracts and payments. Prepare annual payment schedules for tenant distribution
Maintain accurate records for a variety of areas including utility meters, lockboxes, fire alarm codes, and customer contact information
Review and post monthly rent charges & enter work order tickets and process accounts payable in various programs
Work with property manager (Real Estate & Customer Experience Mgr), maintenance technician, and vendors to coordinate the completion of work when maintenance requests are received or solve property management issues
Adhere to Company property management policies and procedures, codes, regulations and governmental agency directives. Maintain compliance by ensuring all property records are maintained in accordance with all legal requirements and Company policies and/or practices
Qualification
Required
Must be bilingual English/Spanish
3+ years of experience in administrative role, customer service, real estate or related field
Excellent communication and interpersonal skills, with a strong ability to build and maintain relationships with internal and external customers, team members, and external partners to complete various projects and assignments
Strong organizational and time management skills, with the capacity to prioritize tasks and meet deadlines, with a sense of urgency and follow-through
Good mathematical and analytical skills
Proficient knowledge of Microsoft Office Suite (e.g., Word, Excel, PowerPoint, Outlook)
Positive, proactive work ethic and attention to detail
Show tact, discretion, confidentiality and good judgment in handling sensitive and confidential matters and documentation
Preferred
Valid driver's license and the ability to travel to multiple properties
Knowledge of CRM systems as Yardi, salesforce
Familiarity with real estate processes and documentation, such as purchase agreements, leases, and property management responsibilities
Benefits
Healthcare, dental, and vision insurance for employees and eligible dependents
401(k) retirement plan has a company match of 50% up to 12% of eligible compensation
Generous PTO with a starting accrual of 22 days a year in addition to paid holidays and volunteer time
Company
Prologis
Prologis is an owner, operator, and developer of industrial real estate, logistics, and supply chain.
1001-5000 employees
H1B Sponsorship
Prologis has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (12)
2024 (15)
2023 (8)
2022 (10)
2021 (6)
2020 (2)
Funding
Current Stage
Public CompanyTotal Funding
$3.24BKey Investors
European Investment Bank
2025-05-22Post Ipo Debt· $3B
2024-12-11Post Ipo Debt· $236.38M
1994-04-08IPO
Leadership Team
Dan Letter
Chief Executive Officer
Hamid Moghadam
Chairman & CEO
Recent News
The Real Deal
2026-01-08
2025-12-20
2025-12-17
Company data provided by crunchbase