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Pride Mobility Products Corporation · 2 weeks ago

Rehab Product Support Associate - MD, DE & Northern VA

Baltimore, MD

Full-time

Hybrid

Entry Level

$57K/yr - $57K/yr

1+ years exp

Pride Mobility Products Corporation is a leader in the mobility industry, seeking a Rehab Product Support Associate. The role involves working with Field Sales to develop applications and configurations for advanced Rehab products, providing training and support to customers and therapists in the assigned territory.

Innovation ManagementManufacturingMobile

Growth Opportunities

No H1B

Responsibilities

Focus on the continued training, development, and support for Rehab products (large portion to include Q Logic electronics) for customers, therapists, and VA facilities

Communicate consistently with Rehab Product Specialists, Regional Managers, and the Quantum Team in order to fulfill needs of Rehab providers in the assigned Field Sales territory

Travel throughout the assigned territory, to provide training and presentations on Quantum Products with a large focus on Q Logic electronics

Assist with education presentations and technical training, when applicable in the territory

Communicate Quality Assurance issues and concerns

Report field data regarding growth opportunities within your assigned territory to Rehab Product Specialists and Regional Manager

Maintain inventory on demo chairs, electronics, and accessories needed in the field

Maintain cost effective time and territory management

Submit monthly expenses and weekly itineraries for travel

Assist providers and their technical staff in troubleshooting and repairs of units in the field

Participate in VA clinics and VA related activities

Ensure all safety and security rules are strictly observed and any accidents, incidents or injuries are promptly reported to management

Complete the Annual CTPAT Security Training

Focus on continuous improvement, and consistently demonstrate good business judgment

Work effectively with all Pride departments to exceed internal and external expectations

Pride retains the discretion to modify duties and/or assign other duties as necessary

Qualification

Electro-Mechanical ApplicationsMechanical AssemblyElectrical TroubleshootingMicrosoft OfficePublic SpeakingCustomer ServicePlanning SkillsTeam PlayerProblem-SolvingCommunication Skills

Required

Must be a team player, friendly, professional, detail-oriented, and honest

Must have the ability to multi-task, problem-solve, and prioritize in a fast-paced working environment

Must have the ability to work with multiple departments as a cross-functional team

Must have the ability to assemble and troubleshoot mechanical and electrical devices

Must have the ability to travel for the company and transport demo equipment as business needs dictate

Must have the ability to lift/push/pull up to 50 lbs

Must have a relentless drive to achieve advancement and continuous improvement

Must have a basic working knowledge of Microsoft Office Word, Excel and PowerPoint

Must have excellent web navigation skills

Must have excellent verbal and written communication skills

Must have excellent planning, customer service, public speaking and presentation skills

At least 1 year of experience with Electro-Mechanical Applications in a Health Care Industry, Sales, Manufacturing, and/or Production environment OR, in lieu of experience, an Associate Degree in a field related to Health Care OR, in lieu of a related Associate Degree, a Bachelor's Degree

High School Diploma or GED

Must be legally authorized to work in the United States without sponsorship now, or in the future

Preferred

Basic working knowledge of Pride operating systems preferred

Basic knowledge of clinical diagnoses and equipment considerations preferred

Strong mechanical and/or electrical assembly and troubleshooting skills preferred

At least 2 years of experience within the Mobility Industry preferred

Current or previous successful employment experience with Pride Mobility Products Corporation preferred

Associate Degree in a Health Care related field preferred

Assistive Technology Professional (ATP) Certification preferred

Company

Pride Mobility Products Corporation

Pride Mobility Products® is the world’s leading designer and manufacturer of mobility products including Jazzy® Power Chairs, Go-Go® Travel Mobility, Pride® Mobility Scooters, and Pride® Power Lift Recliners.

Founded in 1986

Luzerne, Pennsylvania, USA

1001-5000 employees