ShipBob · 7 hours ago
Solutions Architect I
United States
Full-time
Remote
Entry Level
$91K/yr - $151K/yr
3+ years expShipBob is a leading global supply chain and fulfillment technology platform designed for SMB and Mid-Market ecommerce merchants. As a Solutions Architect I, you will support the sales team with custom integrations, collaborate with partners, and manage projects to ensure successful implementation of solutions for large customers.
E-CommerceLogisticsMobileSaaSShippingSupply Chain Management
Hiring Manager
Eva Zoerhof
Responsibilities
Support our sales team for custom integration build outs for large merchants
Researching upstream APIs and systems, and building ERDs (entity relationship diagrams), including field mapping
Build RFPs (request for proposal) for custom work needed for customers to send to SI partners
Work hand-in-hand with the partnerships team across new general-purpose integrations, collect feedback, and translate it back to developers for roll out across our existing and future customer base
Interface directly with customers to collect user requirements and system documentation
Project managing integrations alongside our SI partners, including keeping internal stakeholders well informed
Leverage resources available - SI (systems integrator) partners, internal ShipBob engineers, technical support, and sales engineering - to get projects done on time and on budget
Ensure quality recommendations on architecture by building intimacy with upstream systems (e.g. Netsuite) and ShipBob’s API
Other duties/responsibilities as necessary
Qualification
Required
3+ years' experience in roles that demand both customer interaction and technical prowess (e.g. Solutions, Sales Engineering, technical account management)
3+ years' experience with integration development, APIs or IPaaS systems
Experience building out complex code (ideally, using JavaScript)
An established track record of driving cross-functional organizational alignment across groups such as Engineering, Sales, Marketing, Operations and Support
Outstanding analytical and decision-making skills that provide structure to complex and ambiguous situations
Excellent written and verbal communication skills demonstrated through a track record of clearly and concisely conveying information and ideas to all levels of the organization
Preferred
Ecommerce experience and shipping/logistics experience is a plus
Benefits
Medical, Dental, Vision & Basic Life Insurance
Paid Maternity/Parental Leave Program
Flexible Time Off Program
Paid Sick Leave
Wellness Days (1 day/quarter)
401K Match
Comprehensive Benefits Package >>> https://www.shipbob.com/careers/
Company
ShipBob
ShipBob is a global logistics company that offers an e-commerce fulfillment order platform for direct-to-consumer brands.
501-1000 employees
H1B Sponsorship
ShipBob has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3)
2024 (3)
2023 (3)
2022 (7)
2021 (3)
2020 (5)
Funding
Current Stage
Late StageTotal Funding
$330.5MKey Investors
Bain Capital VenturesSoftBank Vision FundMenlo Ventures
2021-06-29Series E· $200M
2020-09-28Series D· $68M
2018-09-06Series C· $40M
Leadership Team
Dhruv Saxena
Co-Founder
Jacob Radkiewicz
Chief Technology Officer
Recent News
Company data provided by crunchbase