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Whitefish Credit Union · 1 week ago

Mortgage Loan Processor I

Kalispell, MT, US

Full-time

Onsite

Entry Level

1+ years exp

Whitefish Credit Union is seeking a Mortgage Loan Processor I to assist in processing consumer real estate loans. The role involves handling disclosures, ensuring application accuracy, and providing clerical and customer service support to the mortgage lending departments.

BankingFinancial Services

Responsibilities

Assist Mortgage Lending Department staff on a daily basis and assist Member Business Lending Department as needed

Process and disclose Loan Estimates, re-disclosures, closing disclosures, and loan closing documents

Scrub real estate applications in mortgage lending software system to verify accuracy and completeness of application and supporting documents (tax returns, W2’s, etc.)

Serve as liaison between Member and Originator for missing or incomplete information needed to process the real estate application

Assist with processing of real estate restructures, including but not limited to document processing, obtaining and adding restructure information to member accounts as needed

Prioritize loan pipeline at the beginning of each workday to determine most important and time-sensitive tasks and projects; check pipeline at the end of each workday, to determine which tasks need to be done as soon as possible on the following workday

Work closely with Title Specialists to prepare closing disclosure and closing documents for review in order to ensure accuracy

Address compliance alerts and coordinate with Quality Assurance team to prepare any documentation needed for correction

Report to work on time and as scheduled

Perform other duties as assigned

Qualification

Mortgage processingMicrosoft OfficeCustomer serviceAttention to detailCommunication skills

Required

Ability to communicate effectively in person, in writing and over the phone with all internal and external stakeholders. Courtesy and tact are essential

Ability and willingness to interact calmly and professionally with people from all backgrounds

Ability to multi-task, prioritize and organize day-to-day responsibilities with attention to detail and timeliness

Ability to follow oral and written instructions

Ability to work with others in an effective manner, listen well, share work-related information and be tolerant of others' work styles

Competent with Microsoft Office; ability and willingness to work with a variety of office equipment and software systems

Ability to lift up to 15 lbs., with or without accommodation

Complete mandatory annual BSA training that includes Red Flag, Identity Theft, OFAC, CTR and SAR reporting and thresholds, as well as the safe keeping of member information, and passes any applicable tests

Follow all Whitefish Credit Union, Montana and Federal information privacy guidelines

Adhere to all Whitefish Credit Union policies and procedures

Protect Member and Whitefish Credit Union confidential information

High school diploma or equivalent