Technical Service Office Coordinator jobs in United States
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Valmet · 3 hours ago

Technical Service Office Coordinator

Valmet is a leading global developer and supplier of technologies, automation, and services for the pulp, paper, and energy industries. They are seeking a proactive and detail-oriented Technical Service Office Coordinator to provide essential administrative support for the Technical Field Service team, ensuring smooth operations and assisting with various administrative tasks.

Industrial AutomationManufacturingMechanical Engineering
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H1B Sponsor Likelynote

Responsibilities

Assist with the recording and processing of time sheets for field service technicians
Manage expense reporting, ensuring accuracy and timely submission
Coordinate safety training requirements and maintain safety records for internal training purposes
Utilize SAP platform for various administrative tasks and data management
Support the design and set up SharePoint sites for team collaboration and information sharing
Arrange travel accommodations for field service technicians, including booking flights, hotels, and transportation
Support Project Coordinators by maintaining documentation for large new equipment projects
Perform general administrative duties, such as filing, data entry, and correspondence
Organize and maintain safety training records for internal compliance
Export call logs and generate Expert On Line (EOL) sales orders
Proactively participate in process improvement initiatives to enhance administrative and operational efficiency
Assist in the creation and implementation of standards to ensure consistency and quality in field service activities
Coordinate and deliver training sessions for field service team members on new processes and standards
Support the mechanical and electrical technician supervisors with daily task requirements
Enter purchase requisitions accurately and promptly
Draft and distribute formal interdepartmental communications
Oversee all technical service recordkeeping responsibilities to ensure meticulous documentation
Manage incoming calls and direct inquiries appropriately
Support office operations by maintaining cleanliness and order in shared spaces, including the kitchen, meeting rooms, and supply areas
Manage incoming and outgoing mail, including collecting, sorting, and distributing correspondence and packages to appropriate departments or staff

Qualification

SAPSharePointMicrosoft Office SuiteOrganizational skillsCommunication skillsAdministrative certificationsField service experienceSafety training knowledgeProblem-solving skills

Required

High school diploma or equivalent; additional administrative certifications are a plus
Experience in an administrative role, preferably in a technical or field service environment
SAP and SharePoint experience is a plus
Strong organizational and time management skills
Excellent communication and interpersonal abilities
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)

Preferred

Experience in the manufacturing industry
Knowledge of safety training protocols and recordkeeping practices
Ability to work independently and collaboratively
Strong problem-solving skills and a proactive approach to tasks

Benefits

Company 401k with company match
Company-funded pension

Company

Valmet is a global developer and supplier of technologies, automation, and services for the pulp, paper, and energy industries.

H1B Sponsorship

Valmet has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (8)
2024 (4)
2023 (6)
2022 (12)
2021 (7)
2020 (3)

Funding

Current Stage
Public Company
Total Funding
$1.35B
Key Investors
European Investment Bank
2025-12-22Post Ipo Debt
2025-12-12Post Ipo Debt· $440.08M
2025-05-15Post Ipo Debt· $503.64M

Leadership Team

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Thomas Hinnerskov
President and CEO
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Jon Jested-Rask
Executive Vice President - Tissue
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Company data provided by crunchbase