Town Pump Company · 2 weeks ago
CASINO MANAGER TRAINEE
Dillon, MT
Full-time
Onsite
New Grad, Entry LevelTown Pump, Inc. is seeking a motivated Casino Manager in Training to join their team at Montana’s Best Casinos. The role involves training with the Casino Manager to learn the overall operations of the casino, focusing on customer service, supervisory decision-making, and maintaining casino standards.
E-CommerceOil and GasRetail
Responsibilities
Train with the Casino Manager and learn the overall operation of the casino, areas to be trained include the following: customer service, learning to make supervisory decisions that are consistent with Town Pump standards, policies, and procedures, understanding controllable expenses, sales increases, inside gross margin, shortage controls, and promotions programs
Set the proper example for co-workers regarding professionalism, attitude, and teamwork
Provide exceptional customer service to include communicating with customers, resolve complaints and inquiries, make bank deposits, fill in for absent employees, and answer and screen telephone calls
Be responsible for completing daily bookwork using the computer to record employee information, inventory, and sale information
Effectively prioritize, organize, delegate, and follow up on casino tasks to be accomplished, maintain security of all casino assets, control of cash and inventories, control of casino merchandise and labor hours
Assist with new employee hiring, orientation, and training, and make supervisory decisions that are consistent with Town Pump Inc. standards, policies, and procedures
Maintain and/or perform basic repairs of gaming machines and bar equipment, audit gaming machines, coordinate with the Corporate Office on casino promotions, and ensure a safe environment for employees and customers
Take inventory of merchandise, complete proper entry of merchandise invoices, and discipline and/or terminate problem employees, and complete any other duties that are assigned by supervisor
Qualification
Required
Motivated and outgoing personality
Ability to train with the Casino Manager and learn the overall operation of the casino
Understanding of customer service principles
Ability to make supervisory decisions consistent with Town Pump standards, policies, and procedures
Understanding of controllable expenses, sales increases, inside gross margin, shortage controls, and promotions programs
Professionalism, attitude, and teamwork
Exceptional customer service skills
Ability to communicate with customers and resolve complaints and inquiries
Ability to make bank deposits
Ability to fill in for absent employees
Ability to answer and screen telephone calls
Ability to complete daily bookwork using a computer
Ability to record employee information, inventory, and sale information
Ability to effectively prioritize, organize, delegate, and follow up on casino tasks
Ability to maintain security of all casino assets
Control of cash and inventories
Control of casino merchandise and labor hours
Assistance with new employee hiring, orientation, and training
Ability to maintain and/or perform basic repairs of gaming machines and bar equipment
Ability to audit gaming machines
Coordination with the Corporate Office on casino promotions
Ability to ensure a safe environment for employees and customers
Ability to take inventory of merchandise
Ability to complete proper entry of merchandise invoices
Ability to discipline and/or terminate problem employees
Ability to complete any other duties assigned by supervisor
Benefits
401(K)
Health
Dental
Vision Insurance
Health Savings
Flex Spending Accounts
Paid time off
Education reimbursement benefits
Company
Town Pump Company
Town Pump Mission Statement Town Pump Inc.
Founded in 1953
1001-5000 employees
Funding
Current Stage
Late StageRecent News
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