Delaware North ยท 1 day ago
VP, Data and Digital Transformation, TD Garden
Boston, MA
Full-time
Onsite
Director/Executive
$152K/yr - $205K/yr
10+ years expDelaware North is seeking a Vice President, Data and Digital Transformation to lead innovation and growth at TD Garden and the Boston Bruins. This role is responsible for advancing the enterprise-wide business strategy and digital functions, focusing on fan engagement, operational effectiveness, and revenue optimization.
Hospitality
Responsibilities
Deliver a unified data ecosystem with analytics frameworks and reporting systems that provide real time visibility, insights, and drive a culture of data-driven decision making
Champion adoption of emerging technologies including AI and beyond (e.g., AR/VR, blockchain, IoT) to unlock efficiencies, personalization opportunities, and competitive advantages
Advance digital marketing ecosystems including content, social, ecommerce and engagement platforms to strengthen brand presence, accelerate audience growth, grow revenues, and deepen loyalty
Develop vision and execution plan for future-state and personalized fan experiences across in venue and digital platforms integrating seamless touchpoints
Lead analysis of customer behaviors, market dynamics, and competitive trends to shape strategic direction, revenue optimization, improve marketing effectiveness, and identify growth opportunities
Arm stakeholders with advanced financial modeling pricing strategies and performance forecasting to maximize yield profitability and retention across all business lines
Drive organizational adoption of new systems and processes through structured change management and training programs
Qualification
Required
Bachelor's degree required
Minimum of 10 years of experience in business strategy functions including data, analytics, digital, sales, marketing, ticketing and business development, ideally in the sports or entertainment industry
Executive leadership skills with a proven ability to lead dynamic teams and the ability to influence at the C-suite level and communicate technical concepts in business terms
Hands-on experience with CRM platforms, marketing automation tools, and data integration technologies and a deep understanding of omnichannel customer journeys
Experience applying AI, machine learning, or automation to enhance efficiency, personalization, or business performance
Ability to define KPIs for digital transformation initiatives and measure impact across revenue, engagement, and operational efficiency
Experience overseeing front-end and back-end development, buildout of data ecosystem to achieve golden record, and integrations to power operations
Background in developing proformas and evaluating ROI for new initiatives or strategic investments
Familiar with formal operations management theory and comfortable with managing complex projects and workflows
Strong stakeholder management skills with demonstrated success partnering across marketing, revenue, sales, support functions and operations teams
Preferred
Masters/MBA preferred
Benefits
Medical, dental, and vision insurance
401(k) with up to 4% company match
Annual performance bonus based on level, as well as individual, company, and location performance
Paid vacation days and holidays
Paid parental bonding leave
Tuition and/or professional certification reimbursement
Generous friends-and-family discounts at many of our hotels and resorts
Company
Delaware North
Delaware North Companies, Inc. is a hospitality and food service company. It provides gaming, entertainment.
10001+ employees
H1B Sponsorship
Delaware North has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3)
2024 (1)
2023 (2)
2022 (1)
2021 (1)
2020 (2)
Funding
Current Stage
Late StageTotal Funding
unknown2025-10-02Debt Financing
Leadership Team
Jerry Jacobs Jr.
Co-CEO
Lou Jacobs
Principal
Recent News
2025-12-05
Sports Business Journal
2025-10-23
2025-10-21
Company data provided by crunchbase