TD Securities · 1 day ago
Quality Control Specialist IV– Credit Card FCRA COE
Greenville, SC
Full-time
Onsite
Senior Level
$24/hr - $33.50/hr
5+ years expTD Securities is one of the world's leading global financial institutions and is the fifth largest bank in North America. They are seeking a Quality Control Specialist IV to perform quality reviews of complex loan documentation, ensure compliance, and provide support to less experienced personnel.
BankingFinanceFinancial Services
Responsibilities
Performs quality reviews of highly complex loan documentation to reduce risk of loss and ensure policy and regulatory compliance
Completes quality control analysis of standard and nonstandard loan documentation
Provides ongoing Customer Service, ensures data integrity and performs various functions related to the workgroup to avert losses and reduce undue risk
May lead activities of documentation unit, assigning, prioritizing and monitoring work
Provides support and coaching to less experienced quality control personnel
Resolves complex unusual irregularities and items not in compliance with applicable regulations and/or Company policy
Applies knowledge of Company policies to determine next steps in resolving outstanding issues
Formulates and executes plans to resolve complex issues and involves others as appropriate
Makes recommendations to management for improvement in processes related to files or areas of evaluation
Evaluates trends in errors within assigned groups and suggests modifications to business processes to diminish errors
May meet with management of business lines to discuss appropriate measures for error reduction
Follows-up on unresolved issues to ensure resolution
Contacts appropriate departments, Employees, vendors, and Customers to ensure completion of unfinished items
Creates documentation and status tracking methods to ensure timely completion of unresolved issues
Qualification
Required
High School Diploma or GED
5+ Years of related experience
In-depth knowledge of Company policy and applicable regulations
Demonstrated ability to apply knowledge, research, and understanding to a specific problem or file in order to facilitate resolution
Strong planning and organizational skills
Ability to prioritize activities based on business objectives
Excellent communication skills both written and verbal
Proven ability to apply techniques to research and uncover questionable information in reviewed work
Demonstrated ability to resolve problems efficiently and tactfully
Demonstrated ability to provide guidance to others, clarifying complex policies and procedures and facilitating knowledge-sharing
Preferred
2 year degree preferred
Benefits
Health and well-being benefits
Savings and retirement programs
Paid time off (including Vacation PTO, Flex PTO, and Holiday PTO)
Banking benefits and discounts
Career development
Reward and recognition
Company
TD Securities
TD Securities is an investment banking that offers global transaction, M&A advisory, foreign exchange, and equity research services.
5001-10000 employees
H1B Sponsorship
TD Securities has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (58)
2024 (50)
2023 (38)
2022 (31)
2021 (27)
2020 (30)
Funding
Current Stage
Late StageLeadership Team
Rona Ambrose
Deputy Chairwoman
Recent News
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