Mixlab · 1 week ago
Processing Technician
Los Angeles, CA
Part-time
Onsite
New Grad, Entry Level
$23/hr - $26/hrMixlab is a fast-growing veterinary compounding pharmacy, hiring a Processing Technician in their Los Angeles pharmacy. The role involves preparing orders, ensuring accuracy of patient information, and maintaining an organized work area while providing excellent customer service.
Health CarePetPharmaceutical
Responsibilities
Prepare orders for our pet parents by confirming customer data; counting, filling and labeling medications; and packing orders
Ensure accuracy of patient information and records, and update as necessary
Check for completeness of prescriptions
Handle customer interactions in a friendly and professional manner
Partner with pharmacists and logistics team to troubleshoot issues, work on special projects to improve quality and efficiency, and drive a smooth operation
Keep accurate records and monitor inventory levels in accordance with California State Board of Pharmacy & Federal regulations and company policies and procedures
Maintain an organized work area and upkeep the appearance of the pharmacy
Cross-train across other Mixlab functions over time including customer service, logistics, and compounding
Champion the pet parent experience by recommending digital process changes and troubleshooting bugs
Qualification
Required
Must be a licensed Pharmacy Technician under the state of California
Experience working in a data processing, fulfillment, or retail role
Customer-focused (and in our case, a pet-focused!) mindset
Thrive in a fast-paced work environment
Must be able to remain in a stationary position 50% of the time
Must be able to move boxes holding medications weighing up to 25lbs across the office
Excellent communication skills - both written and verbal
Collaborative, team-player
All-hands-on-deck attitude with an ability to remain calm and excel under pressure
Ability to learn and adapt to new processes and procedures
Constantly strive to 'wow' clients and patients
Strong sense of ownership and accountability
Scrappy and resourceful
Flexibility to work nights, weekends, and holidays
MUST LOVE PETS!
Benefits
Paid sick time!
Company
Mixlab
Mixlab is a pet pharmacy.
Founded in 2017
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
$41.6MKey Investors
Vanterra CapitalSonoma Brands CapitalGlobal Founders Capital
2023-08-14Series A· $10M
2021-08-02Series A· $20M
2020-08-18Seed· $2M
Leadership Team
Frederic Dijols
Founder / CEO
Vinnie Dam
Founder / Chief Pharmacy Officer
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