Crescent Hotels & Resorts · 3 weeks ago
ASSISTANT DIRECTOR, PEOPLE & CULTURE - HOTEL
Reston, VA
Full-time
Onsite
Mid, Senior Level
3+ years expCrescent Hotels & Resorts is seeking an experienced Assistant Director of People & Culture for the JW Marriott Reston Station. This role supports the Director in leading the HR function, focusing on talent acquisition, associate relations, training, and compliance to ensure a luxury service culture is delivered to associates.
HospitalityLeisure
Responsibilities
Support the DHR in creating a positive, collaborative, and high-engagement work environment aligned with Marriott’s core values
Act as an accessible HR presence for associates; provide coaching, conflict resolution, and guidance on workplace concerns
Assist with planning and executing associate engagement programs, recognition initiatives, and cultural events
Conduct investigations in partnership with the DHR, ensuring fairness, consistency, confidentiality, and compliance
Support compliance with employment laws, company policies, and collective agreements (if applicable)
Assist with full-cycle recruiting for hourly and management positions, ensuring a luxury-level candidate experience
Partner with department leaders to develop staffing strategies and maintain appropriate staffing levels
Oversee new hire processing, onboarding, orientation programs, and 90-day check-ins to ensure smooth integration and retention
Support property-wide learning initiatives in partnership with Marriott’s Learning + Development programs
Facilitate required trainings (e.g., legal compliance, harassment prevention, safety, brand service training)
Assist leaders in identifying development opportunities for associates and emerging leaders
Help manage daily HR office operations, including associate files, HRIS updates, scheduling, compliance tracking, and reporting
Ensure proper execution of payroll and benefit processes in coordination with the Payroll Administrator and managers
Support annual HR processes such as performance reviews, wage increases, succession planning, and benefits enrollment
Maintain up-to-date knowledge of federal, state, and local employment laws
Serve as a trusted HR advisor to department heads and supervisors, coaching on performance management, policy interpretation, and leadership behaviors
Collaborate closely with the Executive Committee to support hotel goals, service culture, and brand initiatives
Lead HR initiatives in the DHR’s absence and represent the HR department in property meetings as needed
Qualification
Required
Bachelor's degree in Human Resources, Business Administration, Hospitality Management, or related field, or equivalent experience
3+ years of progressive HR experience, preferably in hospitality or a luxury service environment
Strong knowledge of HR best practices, employee relations, and employment law
Excellent communication, interpersonal, and conflict-resolution skills
Ability to maintain confidentiality and handle sensitive information with professionalism
Preferred
Experience in Marriott International systems (e.g., MGS, MyHR, EID, HRToolKit, etc.)
Prior HR supervisory or leadership experience
Previous Marriott experience preferred
Benefits
An exceptional benefit plan for eligible associates & your family members
401K matching program for eligible associates
Discounts with Marriott & Crescent managed properties in North America for you & your family members
Company
Crescent Hotels & Resorts
This is the guiding principle that drives every aspect of hotel operations through Crescent Hotels & Resorts.
5001-10000 employees
Funding
Current Stage
Late StageLeadership Team
Mike Metcalf
Chief Operating Officer
Dawn Gallagher
Chief Commercial Officer
Recent News
2026-01-14
2025-11-04
2025-10-28
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