ScreenPlay, Inc. · 1 day ago
Client Operations Coordinator
Screenplay is a contract-only apparel decoration company specializing in screen printing and branded apparel for promotional companies nationwide. They are seeking a Client Operations Coordinator to manage customer-facing workflows, ensuring clear communication and smooth order processing. The role involves coordinating with clients and internal teams, handling artwork proofs, and maintaining organized records.
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Responsibilities
Handle incoming phone calls with professionalism and clarity
Create and update apparel proofs and visual mockups using Adobe Illustrator
Support the daily workflow of assigned client accounts
Draft clear, professional emails on behalf of leadership or account managers
Monitor customer communications and respond or escalate appropriately
Track artwork approvals and follow up to keep orders moving
Review assigned orders for accuracy prior to production or shipment
Coordinate shipping and fulfillment once approvals are finalized
Monitor inbound product and communicate delays or shortages clearly
Work cross-functionally with production teams and outside vendors
Maintain organized customer records, files, and documentation
Assist with reporting, presentations, and special projects as needed
Qualification
Required
4–6+ years of experience in administrative, coordination, or operations support
Strong written and verbal communication skills
High attention to detail and follow-through
Ability to manage multiple priorities without losing accuracy
Comfortable handling confidential or sensitive information
Proficient in Microsoft Office (Outlook, Word, Excel)
Dependable, proactive, and solutions-oriented
Preferred
Experience supporting client-facing or account-based workflows
Working knowledge of Adobe Illustrator (strongly preferred, but trainable)
Benefits
Health insurance
PTO
Paid holidays
Additional company benefits
Company
ScreenPlay, Inc.
ScreenPlay makes it easy to ensure your programming is seen by whom you want, when you want, and where you want.
Funding
Current Stage
Growth StageTotal Funding
unknown2019-02-21Acquired
Company data provided by crunchbase