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Fred Meyer · 1 day ago

FRONT END/RELIEF ASST DEPT LEADER

Burlington, WI

Full-time

Onsite

Entry, Mid Level

$25/hr - $29/hr

1+ years exp

Fred Meyer is a part of the Kroger family of companies, serving customers across the Pacific Northwest. The role involves providing customer service, managing department operations, and taking on managerial responsibilities in the absence of higher management.

Consumer ElectronicsConsumer GoodsElectronicsFashionFitnessGroceryLifestyleRetailShopping

Responsibilities

Provide customer service, assist with management of the department, maximize all financial opportunities, and assume the management responsibilities in the absence of the Manager and Assistant Manager

Role model and demonstrate the Company's core values of respect, honesty, integrity, diversity, inclusion and safety of self and others

Deliver and encourage other associates to deliver excellent customer service

Guarantee customers receive fast and friendly checkout service by assisting them to the shortest line and unloading purchases

Provide peer coaching for all cashiers following best practices

Maintain compliance with corporate policies, shrink control guidelines, checkstand maintenance/layout, safety guidelines/standards, and labor agreements

Respond to customer situations as a result of system problems and cashier needs, including performing cashier functions, when required

Monitor the 15-minute chart and schedule

Promote and follow Company initiatives

Respond to verbal customer comments/complaints/requests

Complete customer incident and associate incident/accident report forms

All store management work with associates to manage all common associate areas (i.e. break rooms and training areas) to make sure they are inviting in appearance and reflect 'Our People Are Great'

Must be able to perform the essential functions of this position with or without reasonable accommodation

Qualification

Retail experienceCustomer serviceCPR/first aid certificationCashier experiencePrioritizeOrganizational skillsAttention to detailConfidentiality

Required

High school diploma or general education degree (GED) plus a minimum of six months of cashier experience and one-two years related retail experience; or combination of relevant education and experience

Minimum 18 years of age/19 in Idaho and Alaska

Ability to pass drug test

Ability to work in a fast-paced environment

Ability to work weekends on a regular basis

Ability to travel independently on a rare basis

Maintain confidentiality

Accuracy/attention to detail

Ability to organize/prioritize tasks/projects

Valid driver's license

CPR/first aid certification

Preferred

Knowledge of company policies, procedures, and organizational structure

Deliver and encourage other associates to deliver excellent customer service

Guarantee customers receive fast and friendly checkout service by assisting them to the shortest line and unloading purchases

Provide peer coaching for all cashiers following best practices

Maintain compliance with corporate policies, shrink control guidelines, checkstand maintenance/layout, safety guidelines/standards, and labor agreements

Respond to customer situations as a result of system problems and cashier needs, including performing cashier functions, when required

Monitor the 15-minute chart and schedule

Promote and follow Company initiatives

Respond to verbal customer comments/complaints/requests

Complete customer incident and associate incident/accident report forms

All store management work with associates to manage all common associate areas (i.e. break rooms and training areas) to make sure they are inviting in appearance and reflect 'Our People Are Great'

Benefits

A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.

Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.

Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.

Valuable associate discounts on purchases, including food, travel, technology and so much more.

Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.

Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.