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Hodge · 3 weeks ago

Operations Manager

East Moline, IL

Full-time

Onsite

Mid, Senior Level

Hodge is a company that values treating people like family, and they are seeking an Operations Manager to ensure operational excellence in their warehouse. The role focuses on developing strategies, fostering a positive workplace culture, managing budgets, and enhancing customer relations to drive business growth.

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Responsibilities

Develop and Implement Operational Strategies: Define and execute operational strategies that align with the company's objectives & values, focusing on inclusion, and leading cross-functional discussions to drive the operational direction for analytics, safety, engineering, human resources, finance, material handling, and customer satisfaction

Culture and Leadership: Foster a positive and inclusive workplace culture that promotes teamwork, accountability, and continuous improvement. Mentor and motivate warehouse staff to achieve their full potential with a focus on key talent development

Customer Relations: Foster positive relations with customers to understand their requirements and expectations. Ensure orders are processed accurately and on time, addressing any customer concerns promptly. Collaborate with support teams to enhance satisfaction and loyalty

Develop & Deliver Impactful Presentations: Create and deliver compelling presentations that highlight the company's performance, process improvements, areas of excellence, and opportunities using relevant data and key performance indicators for consumption by internal and external customers

Budgeting: Develop and oversee warehouse budget, including expenses, labor costs, and capital expenditures. Identify cost-saving opportunities and implement strategies to optimize spending while maintaining service quality

New/Expanding Business Opportunities: Assess the feasibility and coordination of new business opportunities, including expansions, additional product lines, or partnerships. Collaborate with executive leadership to develop strategies for business growth

Adequate Staffing: Regularly communicate with recruitment to understand current and future staffing needs. Providing input and insights into workforce planning. Monitor staffing, identify gaps, and work proactively with cross-functional teams to close the gaps

Engineering and Analytical Excellence: Collaborate with the operational excellence team to develop and implement innovative solutions for warehouse optimization. Stay up to date with the latest advancements in warehouse technology and automation

Safety and Compliance: Ensure a safe working environment by upholding safety protocols and promoting a safety-first culture among all employees. Partner with safety team to stay up to date with industry regulations and compliance requirements, ensuring the warehouse operates within legal boundaries

Demonstrate HODGE Values: Model HODGE core values of Family, Integrity, Ambition, Respect, and Balance. Uphold, support, and promote all company policies and procedures. Demonstrate that success comes from treating people like family

Additional Duties: Perform tasks as assigned to support dynamic changes in business conditions

Qualification

Warehouse managementLeadership skillsProblem-solving skillsLean principlesSix Sigma principlesWarehouse management softwareMicrosoft Office SuiteAnalytical skillsTeam motivationSafety cultureCommunication skills