Marriott International · 1 week ago
FLEX Senior Manager, Business Transformation Office, Program Management and Strategy
Bethesda, MD
Full-time
Hybrid
Senior Level, Lead/Staff, Director/Executive
$53.07/hr - $80.38/hr
6+ years expMarriott International is the world’s largest hotel company, and they are seeking a Senior Manager for their Business Transformation Office. This role is responsible for driving the planning and execution of workstreams for the Digital and Technology Transformation program, collaborating with cross-functional teams to implement strategic initiatives.
LeisureTourismTravel
Responsibilities
Support the Senior Director, Business Transformation Office – Strategy & Program Management to manage key connection points and interdependencies between across D+TT workstreams including Commerce, Hotel Operations, Loyalty, Change Management, Finance and Technical Architecture
Collaborate with cross-functional working teams comprised of senior discipline experts from Commerce, Digital, Enterprise Products (IT), Hotel Operations, Loyalty, Distribution, Customer Engagement Centers, Customer Experience, Finance, and other departments within Consumer Operations to:
Plan and implement identified initiatives with minimal oversight
Partner with cross discipline teams and leaders to meet project objectives and goals on time and on budget
Support transformational projects working across functions and disciplines to meet objectives
Guide on-going financial and business analysis support to leadership to support strategic decision making using the appropriate approaches, systems, and resources
Deliver presentations related to the strategic roadmap development, project execution and management to senior management and other key stakeholders (e.g., owners, associates, customers)
Actively engage internal partners (e.g., Change Management and Communications, Human Resources, Training) to prepare content for communication materials as needed for deployment of initiatives
Create standard templates to optimize effectiveness of program, including decks, webinars, RAID logs, tasks lists, status reports, and escalation flows
Build effective relationships with all internal and external stakeholders
Ensure decision-making that balances the needs of the various stakeholder groups and promotes the long-term viability of the business
Leads initiatives on behalf of the Consumer Operations executives and their teams to drive change across the organization. Acts as a project leader and day-to-day project decision maker with the following responsibilities:
Accountable for delivering the results of the project
Provide content guidance to the project
Participate in review cycles at key milestones & provide go/no-go decision
Actively participate in strategy sessions
Contribute to strategy development
Ensure appropriate sponsorship and resourcing
Establish key milestones and approval roles
Ensure timely delivery against milestones
Identify emerging business opportunities and risks to determine strategic implications, provide feedback to key stakeholders and take a leadership role in the decision-making process
Coordinate contributions into central program deliverables, e.g. Integrated Project Plans, Risk Management and Contingency Plans, etc
Coordinate and partner with third party vendors to ensure milestones are met, deliverables are of high quality, and program remains on budget
Design and facilitate program-specific and cross-discipline forums and processes to engage senior leaders and gain buy-in on critical business decisions
Stakeholder management and coordination to ensure relevant perspectives are incorporated into other D+TT workstreams’ decision making
Track and manage resource and budget requests for the D+TT program workstreams
Provide inputs and support to execute against D+TT Change Strategy, Communications and Training Plans
Develop actionable recommendations and responses to program needs to optimize performance and drive growth and profitability
Qualification
Required
4-year degree or equivalent from an accredited university in Business Administration, Hospitality Management, Technology or related major or Equivalent Experience Is Required
Six or more years of work experience in hotel, consulting, or business analytics, demonstrating progressive career growth and a pattern of exceptional performance
Proven track record consulting to business leaders and designing, developing, and implementing high impact solutions in large, complex organizations, using a variety of delivery methodologies
Demonstrated experience in working with and influencing cross-functional work teams in a matrix organization
Preferred
Project management experience on technology engagements and passion for IT / technology
Prior experience working with Digital, IT, Data, Loyalty and/or Customer Experience programs
Hospitality/Lodging industry experience a plus
MBA and/or prior consulting experience preferred
Benefits
401(k) plan
Stock purchase plan
Discounts at Marriott properties
Commuter benefits
Employee assistance plan
Childcare discounts
Coverage for medical
Dental
Vision
Health care flexible spending account
Dependent care flexible spending account
Life insurance
Disability insurance
Accident insurance
Adoption expense reimbursements
Paid parental leave
Paid sick leave
0.0384 PTO balance for every hour worked
Minimum of 9 holidays annually
Company
Marriott International
Marriott International, Inc.
10001+ employees
H1B Sponsorship
Marriott International has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (101)
2024 (84)
2023 (97)
2022 (77)
2021 (37)
2020 (58)
Funding
Current Stage
Late StageLeadership Team
Anthony Capuano
Chief Executive Officer
Naveen Manga
Global Chief Technology Officer
Recent News
IndiaTimes
2025-11-12
2025-11-09
Company data provided by crunchbase