Marriott International · 1 week ago
flex Senior Manager, Global Property Management Systems
Bethesda, MD
Full-time
Hybrid
Senior Level
$48.26/hr - $57.93/hr
5+ years expMarriott International is the world’s largest hotel company, and they are seeking a FLEX Senior Manager for Global Property Management Systems. This role focuses on enhancing guest experiences through the deployment and support of property management systems, ensuring operational efficiency and integration with enterprise systems.
Customer ServiceHospitalityHotelTravel
Responsibilities
Support the development and evolution of Marriott’s multi-platform cloud PMS strategy solutions
Analyze and document current and future state business processes across brands and operating models, identifying gaps, risks, and opportunities for improvement
Provide PMS subject matter expertise to guide requirements, integrations, enhancements, and operational decisions
Evaluate PMS impacts for new openings, conversions, and enterprise initiatives to ensure operational readiness and alignment with brand and owner expectations
Partner with Continent Business Leaders, Global Technology, Deployment Services, and vendor teams to interpret requirements and align PMS solutions with operational needs
Participate in discovery sessions, design discussions, and integration planning (e.g., PMS ? CRS, PMS ? Finance, PMS ? Guest Services Systems, etc.)
Support property transitions, system activations, uplift projects, and modernization initiatives by bridging technical capabilities with real-world hotel operations
Communicate risks, impacts, and solution recommendations to support informed decision-making across business and technology stakeholders
Contribute to the creation and maintenance of business process documentation, operational procedures, and best practices applicable across multiple PMS platforms
Assist in developing training materials, e-learning content, job aids, and FAQs to support property onboarding and user adoption
Use Jira, Confluence, and related tools to track requirements, document decisions, and maintain visibility into enhancements, integrations, and deployments
Ensure documentation is accurate, user-focused, and aligned with operational workflows, brand standards, and global policy requirements
Qualification
Required
4-year bachelor's degree from an accredited university in a related field appropriate to work of position; or 5+ years of hotel experience or other relevant experience using property management systems or related work experience
Experience with Property Management Systems and/or operational experience
Experience with operations and technology initiatives, in addition to experience with processes needed to support delivery and ongoing support
Preferred
Experience working with international teams and supporting global systems and operational processes
Equipped with strong presentation, verbal and written skills, attention to detail
Comfortable in a deadline driven environment often with changing business priorities
Benefits
401(k) plan
Stock purchase plan
Discounts at Marriott properties
Commuter benefits
Employee assistance plan
Childcare discounts
Coverage for medical
Dental
Vision
Health care flexible spending account
Dependent care flexible spending account
Life insurance
Disability insurance
Accident insurance
Adoption expense reimbursements
Paid parental leave
Paid sick leave
0.0384 PTO balance for every hour worked
Minimum of 9 holidays annually
Company
Marriott International
Marriott International, Inc.
Founded in 1927Milwaukee, Wisconsin, USA
10001+ employees
H1B Sponsorship
Marriott International has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (101)
2024 (84)
2023 (97)
2022 (77)
2021 (37)
2020 (58)
Funding
Current Stage
Late StageLeadership Team
Anthony Capuano
Chief Executive Officer
Naveen Manga
Global Chief Technology Officer
Recent News
IndiaTimes
2025-11-12
2025-11-09
Company data provided by crunchbase