Studio Xerxes · 15 hours ago
Client Experience & Growth Manager
Bloomington, MN
Full-time
Onsite
Mid, Senior Level
5+ years expStudio Xerxes is a creative collective specializing in audiovisual content production. They are seeking a Client Experience & Growth Manager to manage client relationships, facilitate communication between clients and production teams, and drive growth through authentic partnerships.
Creative AgencyFilm ProductionVideo
Responsibilities
Serve as the primary liaison between clients and our global production teams
Translate client vision, goals, and feedback into clear direction for creatives and editors
Manage relationships across the full client lifecycle, from kickoff to delivery and beyond
Maintain and grow our existing book of business by making clients feel heard, supported, and valued
Solve problems collaboratively and proactively—no surprises, no dropped balls
Identify natural upsell opportunities through conversation, curiosity, and trust—not pressure
Help clients see new ways production can support their evolving goals
Represent the studio at networking events, client meetings, and industry gatherings
Host studio tours and help turn happy clients into a strong referral network
Actively build new relationships with a “service heart”—seeking to help, not hard-sell
Bring client insights back to leadership to help shape new offerings and capabilities
Ensure alignment between what is sold and what is delivered—protecting the studio’s reputation
Stay curious and continue learning about production trends, formats, and storytelling approaches
Collaborate cross-functionally with leadership, creative teams, and operations
Qualification
Required
5+ years' experience in Account Management, Client Services, PR, Creative Agency, or similar client-facing roles
Exceptional verbal and written communication skills
High emotional intelligence and strong active listening abilities
Creative problem-solving mindset
Comfortable working with both clients and creative teams
Based in Minneapolis, MN and excited to work from an in-studio environment
Preferred
Experience in production, video, creative services, or agency environments
Existing Twin Cities professional network
Comfort representing a brand in live, in-person environments
Company
Studio Xerxes
Studio X is a fully integrated video production suite located close to the heart of Minneapolis, MN.
11-50 employees
Funding
Current Stage
Early StageLeadership Team
Zach Peterson
Founder & Executive Producer
Company data provided by crunchbase