Peachtree Group · 1 month ago
Front Office Supervisor
Florence, Kentucky, United States
Full-time
Onsite
Mid LevelPeachtree Group is a hospitality company focused on guest services, and they are seeking a Front Office Supervisor to oversee the guest services team. This role involves ensuring efficient operations, training team members, and resolving customer issues to maintain high satisfaction levels.
Commercial LendingCommercial Real EstateHospitalityReal EstateReal Estate Investment
Responsibilities
Supervise daily shift processes ensuring all team members adhere to standards operating procedures
Train, direct the work of, resolve issues/problems, and coach and counsel the front desk team members to ensure a quality operation
Resolve customer issues, complaints, problems in a quick, efficient manner to maintain a high level of customer satisfaction and quality service
Build strong relationships and liaise with all other department's especially housekeeping, reservations, etc
Controls cash transactions at the front desk and maintains complete responsibility for personal bank as specified by hotel bank agreement policy
Qualification
Required
Supervise daily shift processes ensuring all team members adhere to standards operating procedures
Train, direct the work of, resolve issues/problems, and coach and counsel the front desk team members to ensure a quality operation
Resolve customer issues, complaints, problems in a quick, efficient manner to maintain a high level of customer satisfaction and quality service
Build strong relationships and liaise with all other department's especially housekeeping, reservations, etc
Controls cash transactions at the front desk and maintains complete responsibility for personal bank as specified by hotel bank agreement policy
Benefits
Medical
Dental
Vision
Disability
Life insurance
401(k) retirement match
Paid Holidays
Paid Time Off
Employee Assistance Program
Fund
Company
Peachtree Group
Peachtree Group is a hospitality investment and management company specializing in branded, limited-service, and extended-stay hotels.
Founded in 2007
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
$150M2024-01-29Debt Financing· $150M
Leadership Team
Greg Friedman
Co-Founder, Managing Principal, and Chief Executive Officer
Mitul Patel
Managing Principal
Recent News
Mergers & Acquisitions
2025-11-14
Company data provided by crunchbase