Apply on Employer Site

Four Seasons Hotels and Resorts · 1 week ago

ULU PM - Server - Part Time

Kailua-Kona, HI

Part-time

Onsite

Entry Level

$16/hr - $16/hr

1+ years exp

Four Seasons is a luxury hotel brand focused on exceptional guest experiences. They are seeking a Server who will provide outstanding service by describing menu items, anticipating guest needs, and ensuring a high-quality dining experience.

HospitalityHotelLeisureRental PropertyTravel

Responsibilities

Describe the selection of food & beverage menu items to guests by offering interesting, and vivid descriptions of each item’s, origin, taste, and preparation methods; communicate guest orders including any special needs or requests to the kitchen using the hotel’s point-of-sales system; coordinate food timings; check completed kitchen orders with the guest’s original order; transport items to the guest table in a timely manner to ensure proper food quality

Anticipate guest needs, ascertain satisfaction, and offer suggestions, and respond urgently and appropriately to guest concerns and requests

Properly and accurately close guest checks; process cash and credit card payments; properly settle voided checks or complimentary meals

Retrieve food from the kitchen and beverages from the bar using a tray and safely transporting it to guest, as well as removal of items from the guest’s table

Offer guests of the restaurant and bar an enjoyable, expertly served beverage/dining experience conforming to Four Seasons standards of excellence for quality professionalism and friendliness

Handle complaints and problems with a positive attitude

Prepare restaurant and lounge tables with special attention to order and sanitation

And More!